Student Employee-Academic & Research Technologies- Tech Shop

Student Employee - Academic & Research Technologies - Tech Shop (2 Positions To Be Filled)

Title:

Student Employee - Academic & Research Technologies - Tech Shop (2 Positions To Be Filled)

Requisition : ST
Employee Class:
Student Employee
College Work Study Position:
No
Department:
Academic & Research Technologies
Division:
Information Technology
Hours Per Week: 15‑28
Hiring Rate: $10
Preferred Student Classification:
No Preference

We are Tech Shop, part of the Academic & Research Technology (A&RT) organization at SHSU. A&RT provides technology services, assistance, and consultation to campus. Tech Shop configures and deploys hardware and software, and provides Tier 2 technical support. Our team works closely with the Service Desk, Audio/Video team, and Asset Management team to deliver a high‑quality educational experience.

• Assist with the configuration and installation of various types of computer systems and peripherals.
• Troubleshoot hardware and software issues reported through our ticketing system.
• Maintain accurate records of all work performed on tickets.
• Maintain active communication via phone and email with the client who placed the work order.
• Assist with team‑wide projects such as moving department computer equipment or replacing computers in academic labs.
• Complete other duties as assigned.

• Be able to work 15‑28 hours per week.
• Be a current SHSU student enrolled in at least 6 credit hours.

While not a requirement, a good candidate should strive to meet the following qualifications.

• Have a valid driver’s license and be able to drive in Texas.
• Have experience with computer hardware and peripherals.
• Have experience with Windows 10;
  MacOS/iOS experience is a plus.
• Good verbal and written communication skills.
• Willingness to learn new skills and observe processes, policies, and rules.
• Be able to balance work and personal life responsibly.
• Be dependable.
• Have initiative.
• Be team‑oriented.
• Be able to carry loads up to 50 pounds.

08/19/2025

Name:
Eric Gomez – Tech Shop Technician III
Phone: (936) 294‑3665
Email: eric.gomez

Sam Houston State University is an Equal Employment Opportunity Employer and a Smoke/Drug‑Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University complies with Title VII of the Civil Rights Act and is an “at‑will” employer. Additional terms and conditions apply to employees with a contract.

Security‑sensitive positions require background checks in accordance with Education Code 51.215.