Data Center Operator

Named after Texas' legendary hero, General Sam Houston, the university boasts a rich historical legacy that resonates with the spirit of Texas, which provides a balance between a peaceful, natural setting and proximity to urban amenities. With a student population of over 21,000, SHSU offers a vibrant and dynamic community. SHSU has a small town feel with large scale opportunities. Located in the Piney Woods region of East Texas and just an hour drive north of Houston, Huntsville provides area residents with a sense of community and belonging.
SHSU offers compelling options for individuals seeking a fulfilling and impactful career including a superior benefit package , competitive salaries and a flexible work environment fostering work/life balance. SHSU offers programs that support a healthy work-life balance, contributing to employee well-being and job satisfaction, as well as, professional development opportunities with our educational assistance and dependent assistance programs.

Posting Information This position is security-sensitive and thereby subject to the provisions of the Texas Education Code §51.215, which authorizes the employer to obtain criminal history record information.

Requisition S Title Data Center Operator I FLSA status Non-Exempt Hiring Salary This position is a pay grade 10. Please see Pay Grade Table at:
https://pa-hrsuit Occupational Category Technical/Para-Professional Department Research Technologies Division Information Technology Open Date 10/28/2026 Open Until Filled Yes Educational and Experience Requirement High school diploma or GED required. Associate’s degree or technical certification in Information Technology or a related field is desirable. No experience required beyond education. Prior experience in a data center, facilities, or infrastructure support role is desirable. Experience in a state institution of higher education is desirable.

A combination of education, experience, and training that would produce the required knowledge and abilities could be considered. Nature & Purpose of Position Performs entry-level technical work supporting the physical operations, monitoring, and maintenance of the university’s data center facilities and infrastructure within the Division of Information Technology. Primary Responsibilities Monitors data center environmental systems, including power, cooling, temperature, and humidity, responding to alerts and escalating anomalies to senior staff in accordance with established procedures.

Performs routine physical infrastructure tasks including equipment racking, cabling, labeling, and power connections under the direction of senior staff. Assists in the receipt, staging, and installation of data center hardware in accordance with rack elevation standards and cable management procedures; maintains accurate physical inventory records including asset tags, rack diagrams, and cable documentation. Performs scheduled operational tasks, including tape rotations, backup media handling, and equipment inspections, in accordance with defined runbooks.

Follows established safety, access control, and change management procedures for all data center activities. Pursues relevant data center or infrastructure certifications and professional development. Ensures compliance with applicable institutional policies and divisional directives. Performs other related duties as assigned. Other Specifications Requires basic knowledge of computer hardware, data center infrastructure, cabling, power, cooling, and environmental monitoring concepts. Requires mechanical aptitude and basic analytical and problem-solving skills with the ability to recognize operational issues, follow established procedures and runbooks, and expedite problems…