Yard Associate
Listed on 2026-10-05
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Retail
Retail Associate/ Customer Service -
Customer Service/HelpDesk
Retail Associate/ Customer Service
Yard Associate
Reports to:
Yard Supervisor
At Moffatt & Powell Rona, our commitment to exceptional customer service and continuous improvement is evident in our core values of Caring, Commitment, Community, and Continuous Learning. As a Yard Associate, you will play a vital role in assisting customers with their building material needs and ensuring a safe and welcoming environment within the yard. With a focus on customer service and operational excellence, you will contribute to our mission of providing top-notch service to every customer.
Continuous learning and staying updated on the latest products and processes are essential aspects of this role.
- Customer Service
- Communication
- Problem Solving
- Detail Orientation
- Accountability
- Dependability
Customer Service:
- Greet customers promptly with a warm greeting and ensure first-class customer service at all times.
- Assist contractors/customers with loading and unloading vehicles, ensuring safety and efficiency.
- Keep the yard, sheds, and special-order area in a clean and presentable appearance.
- Verify returned products by checking customer return slips, ensuring product integrity, and accuracy of product count.
- Support inventory control with accurate documentation and reporting of damaged products.
- Ensure all products leaving the yard have been invoiced and/or paid for.
- Verify correctness and update product codes as necessary.
- Accompany Delivery Truck Drivers and assist with deliveries as required.
- Assist in putting away received products and monitor/replenish merchandise from overstock as needed.
- Maintain a safe working environment by promptly informing management of any concerns.
- Adhere to health and safety policies and procedures.
- Assembly of product
- Cutting wood
- Forklift operations
We are committed to maintaining an inclusive, accessible, and barrier-free workplace. Accommodations are available upon request for candidates participating in all stages of the selection process.
As an equal opportunity employer, we value and celebrate diversity, and are dedicated to fostering a respectful and inclusive environment for all employees.
We thank all applicants for their interest; however, only those selected for further consideration will be contacted.
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