Walmart Customer Service Manager

Lead Walmart Canada front-end operations in Goderich while strengthening customer service, associate support, and retail leadership skills. Drive efficient, positive shopping experiences.

As Customer Service Manager, you oversee front-end coverage, transaction compliance, and daily operational standards. You support customers and associates, train associates on systems and company procedures, and promote Walmart programs, initiatives, and discount services.

• Monitor front-end operations, coverage, breaks, and customer flow
• Resolve customer and associate concerns professionally
• Oversee purchases, returns, exchanges, approvals, and corrections
• Prepare registers and complete cash accuracy audits
• Support EAS procedures, theft prevention, and emergency readiness

• Minimum age of 16 years
• Availability for evenings, weekends, and holidays
• Ability to stand, bend, and lift inventory
• Ability to lift up to 20 pounds, occasionally 50
• Ability to manage high task volumes efficiently

Bring front-end leadership, transaction oversight, associate training, and customer support to Walmart Canada in Goderich, Ontario.