Teller, Finance & Banking

3 days ago Be among the first 25 applicants

$15.00-$18.00. Compensation Determined On Relevant Job-related Skills & Experience. Considered Full-Time: 30 hours a week (Eligible for Benefits).

Mon – Sat Flex

• Assumes responsibility for the efficient, effective, and accurate performance of teller functions
• Ensures teller functions are correctly performed and are in accordance with established policies and procedures
• Maintains privacy of member account information
• Performs a wide variety of teller paying and receiving functions both “in person” and processes “bank by mail” transactions. Receives share deposits and loan payments. Prepares proper receipts
• Processes transfers, cash advances, traveler’s checks, cashiers’ checks, and money orders
• Disburses cash or check share withdrawals
• Processes and posts CD, HSA’s and all types of IRA’s
• Verifies transactions. Monitors deposit amounts and examines documents for endorsement and negotiability. Detects and resolves discrepancies promptly
• Makes risk assessments of negotiable items including checks, drafts, wires, and cash withdrawals within assigned limits of authority
• Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions
• Certified Tellers provide “override” function for other Tellers within defined authority limits
• Assumes responsibility for the effective and professional performance of member service functions through sales and service
• Performs all Member Service and Sales functions in accordance with established policies and procedures
• Ensures that the Credit Union's professional reputation is maintained and projected
• Maximizes the penetration of Credit Union products and services by identifying members’ needs and additional cross-sell opportunities, such as checking accounts, certificate accounts, core deposit accounts, and other AFCU products and services to meet/exceed established sales and baseline goals
• Actively and professionally cross-sells Credit Union services and records accepted teller referrals. Assists with new member onboarding 2x2’s calls as directed by branch management
• Answers questions and assists members with more complex transactions and account problems providing resolutions within defined authority limits. Refers members to branch leadership as needed
• Responsible for handling member interactions via all channels professionally, while utilizing effective sales and service technics to establish and build relationships
• Opens and closes accounts as requested by members. Processes stop-payments and
• Corresponds with members regarding claims
• Resolves transaction corrections in a timely manner in accordance with policy and procedures
• Performs file maintenance and account changes as requested by members
• Assumes responsibility to act as a branch expert for electronic services
• Actively cross sells AFCU digital services including - Online Banking, Mobile banking, Card Guard, Bill Pay, Mobile Deposit and others
• Has knowledge and understanding of AFCU digital services to be able to answer members’ questions and provide them with problem resolutions for digital services
• Acts with the daily maintenance operations of self-assist in branch machines and video equipment. Keeps branch management informed of servicing issues
• Assists members with account lock outs and Online Banking PIN/Password resets, direct deposit, ACH, wire transfers, and other digital service account needs by the member requested
• Assumes responsibility for establishing and maintaining effective coordination and working relationships with area personnel and with management
• Assists area personnel as required. Provides guidance to other Teller Service Reps and Trainees as directed by branch management
• Keeps supervisor informed of area activities and of any significant problems or concerns
• Responsible for implementing employees' own individual 90-day sales action plan to help meet individual and branch established sales goals. Takes direction from observation coaching by branch leadership to improve as needed
• Attends and participates in trainings, meetings, and branch sales huddles and forward focus activities as required
• Performs related…