Receptionist, Customer Service​/HelpDesk

Join to apply for the Receptionist role at Genesis
.

Posted salary range: $15.00/hr - $17.00/hr.

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high‑quality care and exceptional service. As a leading provider in long‑term care, we foster a collaborative, inclusive, and supportive environment where every team member is valued and empowered to make a difference. Whether you’re an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement across a range of roles.

Join us in our mission to enhance the well‑being of patients and residents while making a meaningful impact in the communities we serve.

• Answer all incoming calls professionally, courteously, and redirect them appropriately.
• Warmly welcome, greet, and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by name/phone extension.
• Order supplies and perform other clerical duties as assigned.

• High school degree or equivalent (required).
• Proficient in reading, writing, speaking, and understanding English to ensure the safety and well‑being of patients and visitors.
• Excellent communication skills.
• Proficiency with Google tools (Docs, Sheets, Slides).

• Variable compensation plans
• Tuition, travel, and wireless service discounts
• Employee Assistance Program (mental health support)
• Employee Foundation (financial assistance during hardships)
• Health, dental, vision, company‑paid life insurance, 401(k), and paid time off
• Free 24/7 virtual health care provided by licensed doctors for all Anthem medically enrolled employees and immediate family members
• On‑Demand Pay Program (instant access to a portion of earned wages)

• Pet Insurance
• Term and whole life insurance
• Short‑term disability
• Hospital indemnity
• Personal accident
• Critical illness
• Cancer coverage

Entry level

Full‑time

Administrative