Supplemental Instruction Specialist

Position: Supplemental Instruction Specialist I
Title:

Supplemental Instruction Specialist I Department: NE Campus Learn Center Campus

Location:

Northeast Campus Employee Classification: ISP
- Instructional Sup Position Type: PT
- Temporary Grant Funded:
No Pay Frequency:
Monthly Compensation Details:
Starting Pay - $18.22

Work Hours:

Typical office hours are Monday
- Thursday7:30am - 9:00pm, Friday 7:30am - 5:00pm and Saturday 10:00am
-4:00pm;
Flexibility is required as the schedule is subject tochange based on department needs. Remote Eligible:
This position is not eligible for remote work Special Instructions to Applicant:
This posting will be utilized to fill multiple positions. This is a part-time position,with a maximum of 19.5 hrs. per week.

Job Summary:

This role will provide front-line customer service to students,employees, and the public at the College. The incumbent is responsible for cross-training in multiple areas and will be ableto assist with clerical, customer service, learning lab, library,and other professional duties throughout the Learning Commons.

Primary Duties and Responsibilities:

General

• Provides guidance to students, faculty, staff, and the community on the relevant resources to meet needs
• Oversees the front desk and assists in the daily operations and administrative responsibilities of the Learning Commons, including appointment scheduling, calendar management, and electronic orphone communication
• Monitors the Learning Commons to ensure user behavior policies are followed
• Answers questions about the Learning Commons and its resources and services
• Inventories, orders, and checks in materials and supplies and ensures that good safety, housekeeping, and security practices arealways followed

Library

• Serves as a resource for identifying sources of requestedinformation for learning, research, and engagement
• Makes resources and other tools available to students, faculty,and staff, including library materials, multimedia equipment,laptops, and other technology, and assists patrons with questions regarding technology, computer hardware, and software
• Answers questions and assists with troubleshooting and resolving technical issues related to printers, copiers, and scanners
• Assists patrons in person, via telephone, and electronic means by answering their questions or referring them to the appropriate person, department, or service desk
• Assists with updating and maintaining maker space hardware,software, 3D printers, and other technology including microscopes,iPads, AV equipment, tracking software, calculators, graphic design/video editing software, and other related tools
• Provides check-in and check-out services as well as properly shelving library materials
• Assists with maintaining the Library website through content review, creation, and maintenance as assigned

Learning Support

• Provides tutoring assistance to students to enhance learning and increase academic success, in collaboration with faculty and appropriate supervisor, and adheres to tutoring best practices inface-to-face, synchronous online, and asynchronous online modalities
• Provides students with appropriate handouts and educational materials as needed
• Provides academic coaching and mentoring to current students inneed of additional academic support and study strategies
• Prepares and puts in place equipment scheduled for use during laboratory teaching sessions
• Teaches basic certification, safety, and training courses covering all lab equipment
• Prepares and delivers workshops, which may include content creation and updating workshop materials
• Partners with faculty for special events in support ofclasses
• Assists supervisor in the delivery of academic boot camps

Service Excellence

• Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
• Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
• Supports the mission, values, goals, and principles of the College

Supervision

Works under the general supervision of the assigned campusleader

* Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment tothe position. The job description does not constitute an employment agreement between the employer and employee and is subject tochange by the employer as the needs of the employer and requirements of the job…