Level 2 Systems Engineer

ABOUT US

Davis Technology Management is a successful technology company in the IT staffing, Technology Consulting and IT Managed Services sector. Our focus is crafting technical and staffing solutions that empower businesses and foster growth. Our foundation is built on a commitment to our Core Values, and a team dedicated to bridging the gap between innovative IT solutions and businesses seeking to navigate the complexities of the digital age.

At the heart of everything we do, we’re dedicated to exceeding expectations and creating RAVING FANS both within our internal team and amongst our clients.

$75,000 – $90,000, plus full benefits package

Onsite in Hurst, Texas (this is not a remote nor hybrid position)

Monday–Friday, 40 hours per week

Davis Technology Management is seeking a Level 2 Systems Engineer to support our growing Managed Services practice. As a small, fast-moving MSP, we rely on engineers who bring strong technical fundamentals, excellent client communication skills, and the ability to troubleshoot a wide range of issues across diverse environments.

This role is ideal for someone who enjoys hands-on work, variety throughout the day, and being part of a tight-knit technical team serving multiple client environments.

Microsoft ecosystem, team collaboration, and hands-on learning within a growing MSP

• Provide advanced troubleshooting and root-cause resolution across Windows desktops, servers, networks, and cloud services.
• Support Microsoft 365, Azure AD, and common SaaS platforms.
• Manage tickets escalated from Level 1 and serve as the primary point of contact for higher‑complexity issues.
• Perform routine system maintenance, updates, and monitoring across client infrastructures.
• Configure, maintain, and troubleshoot firewalls, switches, and VPNs.
• Assist with onboarding of new clients, including environment assessments and documentation.
• Deploy and support backup solutions, security tools, and remote monitoring systems.
• Collaborate with senior engineers on project‑based work such as server deployments, migrations, and modernization initiatives.

• A strong Level 2 engineer with 3–5+ years of experience in IT support and systems administration.
• MSP background strongly preferred, including familiarity with ticketing, SLAs and multi‑client environments.
• Solid experience with Windows Server, Active Directory, Group Policy, DNS/DHCP, and virtualization (Hyper‑V or VMware).
• Working knowledge of Microsoft 365 administration, Azure AD, and modern cloud‑based solutions.
• Comfort with networking fundamentals, including firewalls and switching (Sonic Wall, Uni Fi, Fortinet, or similar).
• A problem‑solver who thrives in a dynamic environment, communicates clearly, and enjoys helping clients.
• Someone who values documentation, consistency, and continuous improvement.

• Join a small, supportive MSP team where your expertise has a visible impact.
• Regular Monday–Friday schedule with a stable 40‑hour work week.
• Exposure to a wide variety of technologies, clients, and real project work.
• Professional growth opportunities toward Level 3 Engineering.

If you’re ready to take the next step in your engineering career and thrive in a fast‑paced MSP setting, we’d love to talk with you.