Part Time Emergency Communications - Quality Assurance Specialist
Listed on 2026-01-17
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Government
Police Officer
Quality Assurance Specialist (Part‑Time)
- Note:
The job question regarding ability to work nights and weekends does NOT apply to this position. The hours are flexible. Please answer YES and know that it does not apply. - THIS IS A PART TIME POSITION WORKING LESS THAN 30 HOURS PER WEEK. WITH A VARIABLE SCHEDULE. THIS POSITION RARELY WORKS WEEKENDS, IS ON CALL OR WORKS OT.
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Help us truly make a difference in our community. We are looking for a compassionate, energetic, and detail oriented person to join our team as a Quality Assurance Specialist. 911 is an exciting, diverse and technology rich area of public safety. This part-time position offers a flexible work schedule and the opportunity to directly support our 911 telecommunicators. Join us today and be an integral part in providing quality service to our responders and citizens!
The Quality Assurance Specialist plays a vital role in maintaining high standards of service for the public and public safety agencies within the 911 Emergency Communications Department. This position involves the use of specialized software to evaluate adherence to policies, procedures, and protocols. The Specialist will analyze findings to assist in policy development, training, and continuous improvement initiatives. Confidentiality is paramount, as the role involves handling sensitive information from Law Enforcement, Fire, Emergency Medical Services (EMS), and the National Crime Information Center (NCIC).
SupplementalInformation Automatic Disqualifiers for Emergency Communications Quality Assurance Specialist
It is important that you truthfully and thoroughly answer all questions contained in this Application for Employment including but not limited to any criminal and dishonest conduct. The disclosure of criminal conduct, dishonest conduct, or civil litigation on this application will not necessarily result in your rejection for employment.
Please be advised that if disqualified, our agency may not be able to share the specific records resulting in your disqualification due to federal and state regulations. However, we will direct you to the applicable law enforcement agency to retrieve and potentially solve any disputes.
A Day in the Life- Spearheading the Quality Assurance and Quality…
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