Optical Sales Associate

Optical Sales Associate – Shopko Optical, Full‑time, Hutchinson, MN

$16.00/hr – $21.00/hr

Optician Pay rate: $16.00 – $22.40 per hour.

On‑the‑job training provided, no experience necessary. Provide excellent patient and customer service in the selection, ordering, and dispensing of eyewear. Complete pre‑screening activities prior to patient exams, prepare work orders for the Optical Lab, process medical billing information, and maintain frame inventory.

• Competitive wages and sales incentives
• Time‑off package including vacation, volunteer pay, paid holidays, and a personal day
• Sick pay: accrue Sick/Safe leave per state law
• Health & wellbeing benefits: medical, life, dental, vision, short‑ and long‑term disability
• Voluntary/cafeteria offerings
• Employee Assistance Program
• On‑the‑job training and certification
• Teammate recognition program

• Provide excellent customer and patient service according to company and Optical Center standards
• Analyze patient eyewear needs
• Recommend specific lenses, lens coatings, and frames to satisfy patient needs
• Assist patients in selecting frames by style and color, ensuring coordination with facial and eye measurements and prescriptions
• Order and dispense eyewear accurately and professionally
• Assist patients with frame repairs and adjustments
• Show patients how to insert, remove, and care for contact lenses
• Assist optometrist with case histories and screening

• Maintain a complete knowledge of third‑party plans and claims
• Explain promotions and special lens offerings to patients and customers
  
  Balance accounts
• Prepare work orders with specific instructions for the Optical Lab
• Process medical billing information
• Ensure proper merchandising of frame inventory

• High school graduate or equivalent
• Maintain license as required by state
• To become certified, complete Shopko OCE Certification requirements and calendar modules
• Previous experience in an office and/or optical dispensing is preferred
• Ability to handle multiple customer interactions/phone calls simultaneously
• Ability to work with patient eyewear needs, including analyzing prescriptions, repairs, adjustments, and lifestyle dispensing

• Effective communication at all organizational levels (written and verbal)
• Reading and writing skills at a high‑school graduate level
• Ability to sit or stand for extended periods
• Operation of office equipment (PC, telephone, fax, copier, etc.)
• Ability to lift 10–20 pounds
• Visual acuity: near, distance, color, depth perception
• Manual and finger dexterity; hand/arm steadiness
• Grip and hold items; good eye‑hand coordination
• Operation of cash register, optical equipment, and tools
• Work normal or extended hours (evenings, nights, weekends) to meet deadlines
• Independent travel to support company objectives and personal development

These statements are intended to describe the general nature and level of work performed by teammates assigned to this job classification. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.

Entry level

Full‑time

Sales and Business Development

Wellness and Fitness Services