Senior Pharmacy Technician

Senior Pharmacy Technician – Walgreens

Base pay range: $20.50/hr – $27.50/hr

• Assist the pharmacist under direct supervision in the practice of pharmacy, in accordance with state and federal regulations, and with company policies and procedures.
• Operate pharmacy systems to obtain patient and drug information and process prescriptions.
• Coach pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve customer issues and answer questions to ensure a positive customer experience.
• Develop strong relationships with most valuable customers.
• Perform duties as assigned by the Pharmacy Manager, Staff Pharmacist, and Store Manager, including entering patient and drug information, verifying prescriptions, checking for possible interactions, and scheduling workflow.
• Report prescription errors promptly and adhere to company policies regarding errors and the Quality Improvement Program.
• Adhere to Good Faith Dispensing policy during prescription dispensing.
• Register sales on assigned cash register, handle cash, and assist customers to the OTC aisle when possible.
• Handle telephone calls that do not require the pharmacist’s personal attention, including those to physicians.
• Process manual claims for third‑party program prescription services in a timely and efficient manner.
• Lead Pharmacy Department inventory management activities, including ordering, unpacking, checking, and storing pharmaceutical shipments, and filing claims for overages, shortages, and damage.
• Assist the Pharmacy Manager and Staff Pharmacist in analyzing and improving pharmacy financial, customer service, and inventory performance data.
• Assist pharmacists in administering clinical services (e.g., blood/urine sample collection and labeling) and coordinate clinical services with Walgreens healthcare clinics and external providers.
• Cooperate with the Pharmacy Manager and Staff Pharmacist in maintaining relationships with the local medical community, including physicians, nurses, and other health care providers.
• Assist with exterior and interior maintenance to keep the Pharmacy Department well stocked, clean, neat, and orderly.
• Coaches pharmacy technicians and cashiers on proper processes and tools to drive efficiency.
• Maintain respectful relationships with coworkers and comply with all company policies and procedures.
• Complete special assignments and other tasks as assigned.

• Maintain PTCB certification through the designated PTCB training program and/or state‑required certification/registration.
• Attend training and complete PPLs requested by Manager and acquire continuing education credits; keep knowledge current in healthcare and pharmacy.

• PTCB certification (except in Puerto Rico).
• One year of work experience as a pharmacy technician in a retail or hospital setting.
• Fluency in reading, writing, and speaking English (except in Puerto Rico).
• Willingness to work a flexible schedule, including evening and weekend hours.
• Willingness to obtain active immunization certification within 90 days of hire (except in certain locations).

• Prior work experience with Walgreens.
• Basic math skills (counting, measuring, weighing medications).
• Basic PC skills (e.g., starting and shutting down computer, using mouse, printing documents, accessing information online).
• Knowledge of store inventory control.

We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans.

$20.50 – $27.50 per hour

Seniority level:
Not Applicable

Employment type:

Full‑time
Job function:
Health Care Provider

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