General Manager

CBX Solutions is looking for a General Manager who leads with both strategic vision and operational precision, someone who builds trust with clients and teams through expertise, accountability, and a genuine commitment to excellence. In this role, you will own the full business performance of your branch: directing day-to-day operations, driving revenue growth, developing your leadership team, and ensuring every project is delivered with quality and integrity.

The ideal GM at CBX combines big-picture strategic thinking with the analytical rigor to understand what drives branch profitability, the systems fluency to keep operations running smoothly, and the social intelligence to inspire a high-performing team. If you are energized by solving complex operational challenges, building client relationships that last, and developing the people around you, this role is built for you.

• Lead, coach, and develop Operations Managers, sales professionals, and supervisors with a people-first approach that drives both performance and retention
• Conduct structured coaching and mentoring sessions that identify strengths, close gaps, and build a motivating, accountable work environment
• Own all personnel management functions in partnership with Human Resources, including performance management, corrective action, and succession planning
• Facilitate all-hands meetings, leadership forums, and cross-functional communication to keep the team aligned and informed
• Model CBX's SERVE values:
  Serve, Educate and Elevate, Respect, Vision, Expertise; in every interaction

• Build and maintain strategic relationships with key clients, GC partners, and industry professionals who interact with the branch
• Cultivate supplier partnerships that strengthen the branch's operational capabilities and competitive positioning
• Champion exceptional customer relations across all touchpoints, internal and external, and hold the team to that same standard
• Support sales on bid proposals and serve as final signatory on all GC contracts

• Manage all facets of branch P&L, including revenue targets, labor costs, department expenses, and margins
• Accountable for branch EBITDA, working capital performance, accounts receivable collections, backlog quality, and overall financial health of the business
• Lead annual budgeting, forecasting, and strategic planning processes for the branch
• Drive operational execution that protects gross margin, improves productivity, and delivers projects on time and on budget
• Review and act on recurring reports: sales performance, production output, labor costs, inventory levels, and delivery status
• Establish cost controls and drive a culture of operational efficiency without sacrificing quality or customer commitments
• Ensure on-time project delivery and completion; oversee bid review and final approval on contracts
• Monitor inventory levels to ensure availability aligns with project and service demands

• Drive branch sales activity and ensure all Sales team members meet or exceed monthly, quarterly, and annual targets
• Partner with Marketing on campaign development and performance review; identify opportunities to grow market presence
• Manage and track Proof-of-Concept projects from inception through results analysis
• Delegate authority and responsibility with clear expectations, accountability structures, and consistent follow-up

• Proven track record of P&L ownership and financial performance management in a branch or multi-site environment
• Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook); comfort with branch management and CRM platforms
• Strong systems and…