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Receptionist, Administrative​/Clerical

Job in Hyattsville, Prince George's County, Maryland, 20780, USA
Listing for: H&R Block
Full Time position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 11 - 27 USD Hourly USD 11.00 27.00 HOUR
Job Description & How to Apply Below

About the Role

We are looking for a friendly and organized Receptionist to serve as the front‑line of H&R Block. In this seasonal role, you will greet clients, answer phones, match clients with the appropriate tax professionals, and support a high‑energy, client‑focused office environment.

Key Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner.
  • Match clients with the best‑suited tax professional for their needs.
  • Schedule clients per their preferences.
  • Ensure all client needs are met during service both in person, over the phone, or virtually.
  • Maintain office cleanliness and organization of resources with team members.
  • Perform other duties as assigned.
Qualifications
  • High school diploma or equivalent.
  • Ability to work a flexible schedule and/or in multiple locations.
  • Experience in a fast‑paced customer service environment.
  • Strong organizational and time‑management skills.
  • Computers proficiency with Microsoft Office.
Benefits
  • Employee Assistance Program with Health Advocate.
  • Well‑being program, Better You, to help build healthy habits.
  • Neurodiversity and caregiver support.
  • Various discounts on everyday items and services.
  • Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan.
Pay and Location

Hourly pay range: $11.00 - $27.00/hr

EEO Statement

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, ethnicity, age, disability, religion, sexual orientation, gender identity, or veteran status.

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