Street Outreach Navigator; Repost

Come join our team!

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

Applicant Limit Notice:
Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration.

This position is limited term grant funded (LTGF). Positions designated as limited-term grant-funded are temporary in nature and the employment period is contingent upon the grant's continued funding availability.

This position does offer benefits.

The contractor shall serve as the Street Outreach Navigator and will operate within an evidence‑based framework that includes Housing First, Trauma‑Informed care, Strengths Based Interaction, Motivational Interviewing, and Person‑Centered communication. The navigator will perform duties according to the Platinum Route, treating all persons in the manner they wish to be treated, and will respect the essential dignity of all individuals at all times.

• Conduct outreach into all parts of Prince George’s County, according to the Street Outreach plan outlined by the Street Outreach Program Manager.
• Meet with individuals who may be unsheltered and, if they are found to be unsheltered residents of Prince George’s County, conduct a Street Outreach intake by completing necessary forms and assessment tools.
• Receive referrals about individuals who may be unsheltered, follow up with the individual within 24 hours and with the referring individual within 48 hours.
• Work with clients to identify barriers to emergency shelter or supportive housing and to overcome those barriers expeditiously.
• Refer clients for Emergency Shelter through the Homeless Hotline or for Supportive Housing through Coordinated Entry, including completing necessary applications and documentation (Verification of Chronic Homelessness, Verification of Homeless Status, etc.) and facilitating a warm handoff as needed.
• Work with clients to identify needed mainstream services and assist in navigating the application process, including facilitating a warm handoff to other service providers as needed.
• Meet with Street Outreach clients regularly (at least once per month or once every two weeks for veterans) and perform the core street outreach tasks of harm mitigation, trust building, assessment & referral, and case management.
• Complete required service information in HMIS and document all contacts with or about Street Outreach clients in HMIS or the Street Outreach Contact Log within 24 hours of contact.
• Maintain updated client information in the By‑Name List of the Coordinated Entry Homeless Registry.
• Collaborate and coordinate with other agencies and organizations that serve the needs of our clients.
• Meet record‑keeping and reporting requirements in accordance with CoC funding sources.
• Constantly work to improve processes and procedures to better serve our clients.
• Other duties as assigned.

• Bachelor’s Degree with major coursework in business or public administration, social service, sociology, psychology, or other fields.
• Responsible work experience that includes coordination of group activities, preferably with disadvantaged individuals.
• Any equivalent combination of relevant training, education, and experience may also be considered.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Job Location:

Landover, MD

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of assigned duties, if applicable.
• Successfully pass pre‑employment checks, which may include reference checks, background investigations, and drug screenings, where applicable.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non‑standard hours as operations necessitate or during emergencies, and to remain at work when other County employees are granted administrative leave.