Process Developer - Invoice to Cash - Cash

Position: Process Developer - Invoice to Cash - Cash Applications
Ready to shape the future of work?
At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s   AI Gigafactory  , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform m large-scale models to   agentic AI  , our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation   ,    our teams implement       data, technology, and AI to create tomorrow, today. Get to know us at      and on   Linked In  ,   X  ,   You Tube  , and   Facebook  .

Inviting applications for the role of Process Developer, Invoice to Cash - Cash Applications
Location
- Uppal Hyderabad
Shift- US

This position’s primary function is the accurate application of cash remittance either in paper, wire, or EFT (Electronic Funds Transmission) format to the customer receivable accounts. This representative will also audit the auto cash application process within Oracle. Accurate interpretation of remittance documentation and specific instructions to specific accounts is necessary to ensure the integrity of the Accounts receivable sub-ledger. The representative should be adaptable to change and willing to continue to pursue process improvements.

Responsibilities

Manage the cash application, relieving of receivables, and deduction creation of cash coming in through lock box and EFT with a target of 24 hours for both domestic and export customers.
Cash application and deduction creation for all manual, lock box and EFT receipts not automatically applied within 24 hours of receipt.
Audit cash application process on auto cash to ensure financial integrity of receivables (invoices closed, and deductions created).
Understand the negative impact to AMPS and data integrity issues if cash applied automatically is not audited. This also results in erroneous cash discounts and a negative impact on cash flow.
Application of cash for business region
Identification of “unknown” cash receipts and accurate application to appropriate receivable.
Accountable for cash application compliance with Sarbanes Oxley.
Ongoing maintenance of A/R customer accounts continuously identifying and correcting items that require re-coding on auto cash or can be linked to available cash on account.
Clear understanding of Oracle Account Receivables and basic accounting principles with an understanding of our impact on Customer Development/AMPS.
An ability to interpret customer documentation that can be vague at times and solve problems related to customer payments.
Application of checks remittance to customers’ accounts under tight deadlines. Remain current on the workload and redistribute assigned work if necessary.
Must be willing to work overtime during peak periods, month end, and year end.
Ability to deal with difficult internal and external customer situations requiring tact and professionalism
Ability to analyze and problem solve
Accurate interpretation of vague remittance documentation
Ability to deal with system issues and missing bank files
Time management ensuring all time targets met
Identify process improvements to improve customer behavior, cash processes, and auto cash match.
Share knowledge gained with Team Lead and Team.

Qualifications

Minimum qualifications

Bachelor’s degree in accounting, Finance, Business Administration, or a related field
Relevant years of experience in cash application or AR operations, preferably in a shared service or BPO.
Experience supporting US-based clients, ideally in the semiconductor or electronics manufacturing sector.
Prior experience handling…