Sales Operations– Services Portfolio & Margin Management

Sales Operations – Services Portfolio & Margin Management
Company:  Media Mint

Location:

Hyderabad, India
Work Mode:  Work from Office (WFO)
Function:  Sales Operations / Revenue Operations
Key Stakeholders:  Senior Leadership, Services Portfolio Leads, Sales & Finance

Role Overview
Media Mint is looking for a  Sales Operations professional  to drive pipeline governance, reporting, portfolio analytics, and margin management across its services business. This role will work closely with  Services Portfolio Leads, Senior Leadership, and Finance  to ensure strong pipeline hygiene, accurate reporting, standardized operating processes, and actionable account- and portfolio-level insights.
The ideal candidate will be highly analytical, comfortable working with large datasets and senior stakeholders, and experienced in  Salesforce-based sales operations . A  Salesforce certification is required/preferred .

Key Responsibilities
Pipeline Management & Governance
Own and maintain  pipeline hygiene, accuracy, and integrity in Salesforce .
Ensure opportunities are consistently updated with accurate stages, values, probability, expected closure dates, and other required fields.
Identify stale opportunities, data gaps, pipeline inconsistencies, and process deviations.
Partner with sales and portfolio stakeholders to improve pipeline discipline and forecasting readiness.
SOPs & Sales Operations Processes
Develop, document, implement, and maintain  Sales Operations SOPs .
Establish standardized processes for pipeline updates, reporting, reviews, and portfolio governance.
Drive adherence to agreed operating rhythms and data-quality standards.
Identify opportunities for process improvement and automation.
Weekly Reporting & Leadership Reviews
Own  week-on-week (WoW) reporting  for pipeline, portfolio performance, and other key commercial metrics.
Prepare dashboards, reports, and analytical views for senior leadership reviews.
Track movements in pipeline, bookings/revenue, margins, and other relevant KPIs.
Highlight material changes, trends, risks, gaps, and areas requiring leadership attention.
Account & Portfolio Analytics
Perform detailed  account-level and portfolio-level analysis , including slicing and dicing data across customers, services, portfolios, revenue, pipeline, and margins.
Build analytical views that help Services Portfolio Leads understand business performance.
Identify trends, outliers, margin pressures, growth opportunities, and portfolio-level performance drivers.
Translate data into concise and actionable business insights for senior stakeholders.
Margin Management
Partner closely with  Services Portfolio Leads and Finance  on margin-management reporting and analysis.
Analyze account- and portfolio-level margins and identify movements or variances.
Support periodic margin reviews by providing accurate data and underlying business drivers.
Help leadership understand the relationship between pipeline/revenue performance and portfolio profitability.
Stakeholder Management
Work closely with  Senior Leadership, Finance, Sales, and Services Portfolio Leads .
Act as a dependable source of sales and portfolio performance information.
Support leadership with ad-hoc analyses and data-driven decision support.
Communicate insights clearly to both commercial and financial stakeholders.

Required Qualifications & Skills
Relevant experience in  Sales Operations, Revenue Operations, Business Operations, Commercial Operations, or Sales Analytics .
Strong hands-on experience with  Salesforce CRM .
Salesforce Certified  professional.
Strong understanding of pipeline management, opportunity management, CRM governance, and sales reporting.
Advanced proficiency in  Microsoft Excel / Google Sheets , including Pivot Tables, lookups, data…