Supervisor - Marketing Strategy T500-21872

Position: Supervisor - Marketing Strategy [T500-21872]
About McDonald’s:
One of the world’s largest employers with locations in more than 100 countries, McDonald’s Corporation has corporate opportunities in Hyderabad. Our global offices serve as dynamic innovation and operations hubs, designed to expand McDonald's global talent base and in-house expertise. Our new office in Hyderabad will bring together knowledge across business, technology, analytics, and AI, accelerating our ability to deliver impactful solutions for the business and our customers across the globe.

Global Digital Employee Engagement Supervisor
Who is McDonald’s?
McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. We continue to operate from a position of strength. Our updated growth strategy is focused on staying ahead of what our customers want and realizing further growth potential. Our relentless ambition is why McDonald’s remains one of the world’s leading corporations after almost 70 years.

Joining McDonald's means thinking big and preparing for a career that can have influence around the world.
At McDonald’s, we see every day as a chance to create positive impact. We lead through our values centered on inclusivity, service, integrity, community and family. From support of Ronald McDonald House Charities to our Youth Opportunity project and sustainability initiatives, our values keep us dedicated to using our scale for good: good for our customers, people, industry and planet. We also offer a broad range of outstanding benefits including a sabbatical program, tuition assistance and flexible work arrangements.
We are an equal opportunity employer committed to the diversity of our crew members, staff, operators, and suppliers. We promote an inclusive work environment that creates feel-good moments for everyone.

The Opportunity:

As one of the world’s most recognized brands, McDonald’s strives to be as celebrated for our people as we are for our burgers and fries. We’re committed to creating an engaging and inclusive environment for our restaurant teams, where they feel valued, connected, and proud to be part of the McDonald’s family.
Over the past year, we launched  McD Connect , our global Digital Employee Engagement and Communication App, now live across 27 markets worldwide. Looking ahead, we plan to expand even further in 2026 and beyond.
We’re seeking a  Digital Employee Engagement Supervisor  to join our team. This role is pivotal in driving change management, content creation, and internal communications. You’ll support new market launches and collaborate with existing markets, and global teams, to enhance content strategies and engagement initiatives.

What will my immediate accountabilities be?
Global Digital Employee Engagement Content Creation:
Support the Global Digital Employee Engagement Content Strategy by collaborating with cross-functional teams to support employee engagement initiatives, including employee recognition programs, wellness programs, and diversity and inclusion efforts
Design and produce engaging multimedia Global Employee Engagement Content, including videos, images, and written communications that promote a sense of community and reinforce the company's values and culture

Market Steady State Relationship Management:
Support with the day to day relationships for markets that have transitioned to the new app, supporting their strategy, along with best practice on how to increase adoption, engagement and employee’s sentiment
Work alongside Global and Market Insight Teams on market’s KPIs along with top tips on how to increase such metrics

Feedback and Continuous Improvement:
Establish mechanisms to gather feedback from markets on the app’s performance and user experience.
Analyze feedback and usage data to identify areas for improvement and work with the vendor and technology team to implement necessary updates.
Monitor the ongoing impact of the app on employee engagement and operational efficiency, adjusting strategies as needed.

Global Change Management Strategy:
Support the change management strategy for new markets transitioning to McD Connect app, which can be…