Job Description & How to Apply Below
Key Responsibilities:
Student & Parent Engagement
Guide and support students in their learning journey through regular interactions.
Address student and parent queries, ensuring timely resolutions and follow-ups.
Maintain accurate records of interactions and progress in CRM systems.
Supporting Students & Daily Operations
Facilitate exams, campus activities, and admin tasks for smooth operations.
Act as a bridge between students and internal teams for effective communication.
Keeping Students Engaged & Supported
Encourage student participation in activities and celebrate achievements.
Identify students needing extra support and escalate as needed.
Ensuring Quality & Continuous Improvement
Manage student support tickets and ensure timely query resolution.
Track student engagement, collect feedback, and improve overall satisfaction.
Cross-Functional Collaboration
Assist in CRM management, data tracking, and process enhancements.
Work closely with internal teams to implement and test new initiatives.
What Were Looking For :
Must-Have Skills
Good Communication
Skills:
Native speaker of Tamil and Proficiency in English .
Public Speaking
Skills:
Ability to confidently address and engage a large audience.
Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms.
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