Leadership - Medical Coding

About the Company

IKS Health enables the enhanced delivery of exceptional healthcare for today’s practicing clinicians, medical groups and health systems. Supporting healthcare providers through every function of the patient visit, IKS Health is a go-to resource for organizations looking to effectively scale, improve quality and achieve cost savings through integrated technology and forward-thinking solutions. Founded in 2007, we have grown a global workforce of 14,000 employees serving over 150,000 clinicians in many of the largest hospitals, health systems, and specialty groups in the United States.

IKS Health revitalizes the clinician-patient relationship while empowering healthcare organizations to thrive. We take on the chores of healthcare — spanning administrative, clinical, and operational burdens — so that clinicians can focus on their core purpose: delivering great care. Combining pragmatic technology and dedicated experts, our solutions enable stronger, financially sustainable enterprises. By bringing joy and purpose back to medicine, we’re creating transformative value in healthcare and empowering clinicians to build healthier communities.

Vision:
Healthier Communities, Happier Clinicians, Thriving Organizations, Successful Healthcare for All.

Mission:
Our mission is to enable the efficient delivery of excellent care. We will deliver on this promise in a manner that makes it a joy for all to work with us; becoming the trusted partner that ensures financial success for our clients and healthier populations in our communities.

About the Role

The Role will be responsible for ensuring that all operations of IKS Coding meet or exceed client requirements and are operationally efficient. This role will lead the Line of Business, collaborate with sales in building the business, manage the delivery of services, and the P&L. Key Measurements for the role will be Revenue, Gross Margin, and Customer Satisfaction.

Responsibilities

Process:
Financial responsibility for each customer account assigned to the respective AVP (including managing SG&A and Gross margins)
Manage the P&L Drive, sustain EBITDA
Manage high Customer Satisfaction Level
Participate in business development activity
Independently manage large people accounts
Manage all aspects of Delivery including recruiting, training, career mapping, quality & operational finance
Be up to date with latest Technology
Liaise with other functions across the Organization affecting technical support
Assist Management in start-up of new projects
Advise Management on exploring new business opportunities
Contribute to the development of short and long term strategies business goals.

People:
Support a positive culture and work environment that promotes IKS as an employer of choice.
Lead by example – (courteous, energetic, punctual, and respectful, of others and team player)
Commitment, Strategic Thinking, Effective People Management, open for suggestion, deliberate decisions

Client:
Ensure the clients/customers satisfaction through the project implementation
Coordinate with clients on a regular basis and build rapport with client with an objective to maintain fruitful relationship and reach business goals
Play key role between client and the company
Develop troubleshooting and problem solving approach
Create appropriate servicing and retention strategies for customers
Provide functional support and direction to the associates and team leaders on customer support needs

Financial:
Vertical Revenue Management
Vertical Margin & EBIDTA
Cost Optimization
Farming & New Revenue as per forecast
Pricing & Contractual Revenue safeguard - Implementation & Minimum fees

Qualifications
Should be a graduate from any field.
AHIMA/AAPC certification is a must
BPT, MPT, BSC Nursing, MSC Nursing, B Pharm, M Pharm, BOT, Life Science would be preferred
MBBS, BDS, BAMS, BHMS, BUMS etc would be an added advantage

Required Skills
15+ years experience in running core coding / related RCM operations including having significant experience in end to end Operations management, workflow assessments, onsite and remote client management is a must.

Experience of managing and working on P&L of the business OR account is a…