Adv. Eng Infra Run & Stability

Position: Adv. Eng. I, Infra Run & Stability
This job is with Invesco, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

As one of the world's leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential  Description      

Key Responsibilities / Duties  :
Monitoring and Analysis:
Utilize Splunk and Solar Winds to monitor system performance, identify issues, and provide actionable insights.
Request Enhancements:
Collaborate with stakeholders to understand monitoring requirements and implement enhancements to improve system visibility and functionality.
Incident Management:
Respond to and resolve monitoring alerts, ensuring minimal downtime and optimal system performance.
Reporting:
Generate and distribute regular reports on system health, performance metrics, and incident resolution.
Automation:
Develop scripts and automation tools to streamline monitoring processes and reduce manual intervention.
Documentation:
Maintain comprehensive documentation of monitoring configurations, processes, and procedures.

Collaboration:

Work with cross-functional teams to integrate monitoring solutions and support enterprise-wide initiatives.
When advised, act as the lead coordinator/designer/implementer for all Enterprise Monitoring aspects of assigned project activity.
Ensure the Enterprise Monitoring portfolio remains current.  Highlight areas requiring refresh albeit from a hardware or software perspective.
Provide new and maintain existing technical Enterprise monitoring diagrams, documentation and associated system processes pertaining to the configuration of the entire architecture, in line with Company and departmental standards
Provide the necessary escalation support to team
Drive the enterprise monitoring operational efficiency and availability initiatives
Act as a mentor for the more junior members of the team, offering guidance, coaching and support.
Successfully deputize in the absence of the Team Leader/Manager.
Work Experience / Knowledge:
5+ years of experience with Splunk/Solarwinds in an enterprise environment.
Technical

Skills:

Strong understanding of monitoring principles, network protocols, and system administration.
Problem-Solving:  Excellent analytical and troubleshooting skills.
Communication:  Effective verbal and written communication skills, with the ability to convey complex technical information to non-technical stakeholders.
Team Player:  Ability to work collaboratively in a team-oriented environment.
Experience in developing complex Splunk queries and dashboards.
Splunk Expertise:  Deep understanding of Splunk architecture, including indexers, search heads, forwarders, and deployment servers.
Data Ingestion:  

Experience with data onboarding, parsing, and normalization.
Dashboard Creation:  Ability to create and customize Splunk dashboards, reports, and alerts.
Knowledge of IT

Infrastructure:  Familiarity with network protocols, system administration, and security practices.
Expertise in the administration, support, and operation of the Orion Solar Winds platform including Network Performance Monitor, Network Configuration Manager, Server & Application Monitor, Net Flow Traffic Analyzer and IP Address Manager
Expertise in the use of network management protocols (e.g. SNMP, SNMP Traps, Syslog, ICMP, Net Flow,etc.)
Through understanding of Orion High Availability architecture and implementation knowledge
Should be available for support during the Solar Winds OS patching activities and make sure that the services are up and running for business post patching
Scripting knowledge (Powershell, WMI, VB & Shell & etc)
Solar Winds Software implementation knowledge including the SQL database query handling for reporting
Must possess an up-to-date understanding of all Infrastructure technologies and a good technical knowledge of Wintel Services with a clear focus on Enterprise monitoring disciplines.
Good to have certification :
Splunk Certified Developer or SCP (Solarwinds Certified Professional)
Skills / Other Personal Attributes

Required:

Strong problem-solving capabilities with an analytical, methodical approach
Excellent verbal and written communication skills, including impressive email communication abilities.
Can articulate complex technical issues in a manner understandable to non-technical individuals.
Adaptable to working in a global, multicultural environment.
Exhibits a structured, disciplined approach to work with keen attention to detail.
Displays disciplined time management skills.
Capable of multitasking and handling multiple initiatives concurrently.
Self-motivated and proficient in working with minimal…