Senior Engineering Manager T500-22980

Position: Senior Engineering Manager [T500-22980]
About Marriott:

Marriott Tech Accelerator is part of Marriott International, a global leader in hospitality. Marriott International, Inc. is a leading American multinational company that operates a vast array of lodging brands, including hotels and residential properties. It consists of over 30 well-known brands and nearly 8,900 properties situated in 141 countries and territories.

Role

Title:

Senior Engineering Manager, PMS Engineering

Position Summary:

Overseas day-to-day application development projects and engineering while leading continuous improvement on processes and compliance. Provides strategic leadership and operational oversight to the team and ensures stability and continuous improvement of critical business applications. Guides the team in the prompt triage and resolution of production defects, driving root cause analysis, and implementing sustainable solutions to prevent recurrence. The ideal candidate will bring a results-oriented mindset, strong technical acumen, and a proven track record of managing high-performance teams in fast-paced, cross-functional environments.

This position requires excellent stakeholder management skills, the ability to prioritize competing demands, and a focus on operational excellence in a dynamic offshore setting. This position will directly manage software engineers and project managers.

CANDIDATE PROFILE:

Education and Experience:

- 9+ years of application development leadership experience that includes:
- 13+ years of technical experience in architecture, integration of backend systems, development and delivery.

- Experience with technologies – Java, No

SQL, Spring boot, Kafka, Docker, K8s, Cloud.
- Experience & understanding of Dev Ops tools like Jenkins or Harness, CI/CD pipelines, logging, metrics, monitoring tools like Dynatrace, tracing, service mesh, LTM, GTM etc.
- Excellent knowledge of working with dynamic data using services (e.g., JSON, XML, REST APIs etc.)

- Experience with Automation testing, Performance Engineering, CI/CD, Release Management processes and Application Deployments.
- Strong understanding of API platforms, back-end services, microservices, databases and networking components of full stack infrastructure.
- Proven management experience in application development across waterfall and agile environments.
- Experience in full stack development.
- Experience in delivering high performing applications and being able to lead troubleshooting performance and scaling issues.
- Demonstrated success leading medium- to large-scale initiatives/transformations.
- Good process management, negotiating, influencing and problem resolution skills.
- Proven ability to effectively prioritize and execute tasks in a high-pressure environment.
- Ability to accomplish results through others, particularly by establishing relationships, effective controls and leading in a managed service environment.
- Direct management of sourced teams.
- Technology certifications in Cloud solutions (AWS/Azure).
- Experience in business systems and process planning.
- Experience in travel or lodging applications, services, or operations

Education and

Certifications:

CORE WORK

ACTIVITIES:

- Managing Application Development Standards, Processes, And Tools
- Managing Day-To-Day Relationships with Teams
- Implementing and Managing Continuous Improvement Program

MANAGEMENT

COMPETENCIES:

- Undergraduate degree or equivalent experience/certification
- Works with direct reports to facilitate consistency of service delivery across client groups
- Facilitates compliance with the standard set of application development tools and processes that will drive consistency and predictability throughout the SDLC for all client groups including:
- SDLC standard tools and processes for both waterfall and agile development
- Estimating standard tools and processes, incorporating flexibility for small and large projects
- Deployment standard tools and processes
- Monitors direct reports for adherence to defined application development processes
- Manage application development projects in partnership with IT teams, business partners and providers
- Provides project management of MTA activities
- Oversee effective reporting within the MTA team
- Leads project reviews with MTA team
- Manage day-to-day relationships with all IT teams to promote the delivery of services that meet or exceed the client’s expectations
- Drives timely resolution of escalated service delivery problems and minimizes the impact of any client service delivery issues
- Manages, and improves service level reporting for application development
- Provides early warning to the appropriate Core Application leaders and team regarding degraded or missed service levels
- Supports the IT organization
- Supports and follows defined IT Governance decision rights, standards and practices
- Emphasizes accuracy and effectiveness of estimating and planning management with team
- Demonstrates continuous improvement through metrics of quality consistency and client satisfaction
- Works to…