Senior Cloud Engineer

About the Role

We are seeking a Cloud Engineer with around 8+ years of experience, specializing in Azure cloud infrastructure and Linux-based environments, to join our Managed Services team. In this role, the engineer will be responsible for managing customer environments with a strong emphasis on automation, security, cost optimization, and operational excellence.

The ideal candidate should have hands-on experience in Azure, a Linux-first mindset, and a working understanding of Dev Ops, Terraform, and monitoring tools. Experience working with customer-facing teams or in managed service models is highly desirable.

Key Responsibilities

Customer Operations & Support

- Manage and support customer cloud environments, primarily on Azure.
- Collaborate with cross-functional teams to resolve incidents and implement changes.
- Participate in regular governance calls and support technical discussions with customers.
- Document standard procedures, runbooks, and perform root cause analysis for major incidents.

Cloud Infrastructure Management

- Build and maintain Azure IaaS resources (VMs, VNets, NSGs, Load Balancers, etc.).
- Manage Linux-based workloads, patching, and performance optimization.
- Implement cost optimization strategies using Azure Cost Management and tagging policies.
- Ensure compliance with cloud security best practices (IAM, RBAC, Key Vault, etc.).

Automation & Dev Ops

- Use Terraform to provision and manage infrastructure.
- Integrate infrastructure deployments into CI/CD pipelines using tools like Azure Dev Ops or Git Hub Actions.
- Manage separate environments (dev/test/prod) with proper state isolation and variable parameterization.

Monitoring & Incident Management

- Configure monitoring and alerting using Azure Monitor, Log Analytics, and third-party tools like Dynatrace.
- Respond to and resolve incidents efficiently, ensuring SLA compliance.
- Contribute to post-incident reviews and drive corrective actions./

Required Skills & Experience

Technical Expertise

- 5–8 years of experience in cloud infrastructure, with a strong focus on Microsoft Azure.
- Strong hands-on skills in:
- Terraform (or equivalent IaC tool) for provisioning and managing infrastructure.
- Dev Ops tools (Jenkins, Git Lab CI, Azure Dev Ops, or similar) for pipeline automation.
- Monitoring, logging, and alerting using tools like Cloud Watch, Azure Monitor, ELK, Grafana, or Prometheus.
- Exposure to AI workloads, data pipelines, or modern compute frameworks is a plus, or a clear passion to learn these quickly.
- Solid understanding of networking, security, IAM, and cost optimization in cloud environments.

Nice to Have

- Exposure to container platforms (Kubernetes, EKS, AKS).
- Familiarity with multi-cloud cost management tools, AI ML Ops services, and security frameworks (CIS, NIST).
- Certifications like AWS Solutions Architect, Azure Administrator, or Terraform Associate.