Engineering Lead​/Mgr

Role Overview :

We are looking for an Engineering Leader / Manager to take end-to-end ownership of Product features technical delivery which comprises of taking UX/Features requirement as input to produce technical design, development, system tested quality delivery for our multi-customer SaaS product. This role requires a strong technical background, clear process thinking, and proven people leadership to drive execution and build reliable systems.

Key Responsibilities:

• Ability to lead, review & produce technical delivery:
Lead technical design for new and existing modules, impact analysis to existing features for comprehensive design to implement features & product enhancement ensuring scalability, security, performance, and long-term maintainability of the platform. Own system design decisions across backend, and platform services.

• Engineering Process Ownership:
Define and drive engineering (design & development) processes across requirement intake, sprint planning, code reviews, testing, and release management. Ensure team follows structured development practices, documentation standards, and delivery discipline.

• Team Management:
Mentor and guide engineers, conduct performance reviews, and support individual growth plans. Ensure clarity in priorities, remove blockers, and build a strong culture of ownership, accountability, and quality.

• Continuous Improvement:
Drive quality improvement, learnings from failures & retrospection, root cause analysis feeding into continuous improvement of engineering processes

• Requirement to Delivery:
Work closely with product, presales, and customer teams to understand requirements, translate them into system designs and execution plans, and track progress through delivery and post-release support.

• Quality, Stability & Reliability:
Drive automation, ensure testing discipline, and reduce defect leakage. Own incident/customer discovered defects RCA, and continuous improvement of system performance and uptime.

•

Cross-functional Collaboration:

Partner with Product, QA, Support, and Presales teams to align engineering execution with business goals. Support customer discussions and technical solutioning when required.

• Tools & automation:
Stay up to date on new tech developments, bring new ways of technology delivery with focus on faster, cheaper & high quality product features

Track, identify & reduce technical debt, improve development workflows, and adopt better tools and standards. Promote learning culture and excellence in engineering practices.

Requirements:

- Must:
- Attitude to learn & grow self along with team. Demonstrate latest learnings & its application in professional environment

- Experience:

10+ years of experience in software engineering with a minimum of 4 years in an engineering leadership with minimum 3 or more projects with major software releases & end to end delivery responsibility
- At least 5+ years experience in 50% of tech stack:
Python, Django, Angular, Docker, cloud environments (AWS/GCP/Azure), Redis, and RabbitMQ
- Team Leadership:
Experience in mentoring, managing, and growing engineering teams, driving high performance, accountability, and skill development.
- Problem Solving:
Demonstrated ability to debug and resolve complex technical issues across systems, integrations, and infrastructure layers.

- Cross-Functional Collaboration:

Strong communication and collaboration skills to work closely with Product, QA, Support, and Customer teams, ensuring smooth execution and alignment.
- Desirable:
- Process & Quality Ownership:
Strong track record of ensuring product quality, stability, and release readiness through structured engineering processes, reviews, testing strategies, and monitoring practices.
- Design:
Proven experience in designing scalable, high-performance, and reliable system for enterprise or SaaS platforms. Architecture experience is added advantage
- Technical Expertise:
Hands-on experience with modern backend and platform stacks such as Python, Django, Angular, Docker, cloud environments (AWS/GCP/Azure), Redis, and Rabbit

MQ.
- SaaS Delivery:
Hands-on experience delivering multi-customer configurable software products, including tenant-based configurations, phased rollouts, and customer-specific deployments.
- Customer Orientation (Good to have):
Exposure to customer-facing technical discussions, solution design, or presales support is a plus.
- Adaptability:
Experience working in fast-paced or growing environments where processes are evolving and ownership is critical.