Platform SME DV

Position: Platform Support SME DV360
DV360 Platform Support Specialist

Location:

Hyderabad & Gurgaon

Experience:

4–7 Years
Notice Period:  Immediate to 30 days preferred

Role Overview
We are looking for a  DV360 Platform Support Specialist  with strong hands-on experience in  Google Marketing Platform (GMP)  tools.
In this role, you will support clients and internal teams by resolving  campaign, platform, and billing-related issues  while ensuring smooth execution across DV360 and other Google 360 platforms.

Key Responsibilities
Provide platform support for  DV360 and other Google 360 tools .
Troubleshoot campaign performance and technical platform issues.
Support clients and internal teams via  email, chat, and calls .
Handle platform and billing-related queries.
Guide users on best practices and platform features.
Resolve technical issues and escalate complex cases when required.
Collaborate with product, engineering, and cross-functional teams.
Support account migrations, bulk uploads, and platform updates.

Required Skills
Hands-on experience with  DV360 (mandatory) .
Knowledge of  CM360, SA360, or Google Ads .
Experience in  programmatic advertising or ad operations .
Strong troubleshooting and analytical skills.
Excellent communication and client-handling ability.

Good to Have

Experience with  billing or invoicing support .
Knowledge of  SQL, HTML, or JavaScript .
Understanding of  Real-Time Bidding (RTB) .
Google platform certifications (DV360, CM360, etc.).

Eligibility Criteria
Graduate in any discipline.
4+ years of total experience .
Minimum 2  year hands-on DV360 or similar platform experience .

Key Skills
DV360, CM360, SA360, Google Ads, Programmatic, Ad Operations, GMP, Campaign Manager, Platform Support, RTB

If Interested share cv at samiksha.g