NOC​/Network L3 Engineer

Position: NOC / Network L3 Engineer
Key Responsibilities
Advanced Troubleshooting & Escalation
Resolve critical incidents escalated from L2, including deep packet analysis, flow diagnostics, and log correlation.
Perform root cause analysis (RCA) for recurring issues and implement permanent fixes.
Architecture & Design Support
Collaborate with network architects on design validation, migrations, and technology refresh.
Review and approve high-impact changes under CAB governance.
Change & Configuration Management
Execute complex changes (routing policies, firewall architecture, SD-WAN templates, QoS strategies).
Validate post-change performance and security posture.
Performance Optimization
Conduct capacity planning and performance tuning for LAN/WAN/WLAN and perimeter security.
Recommend upgrades and automation strategies for proactive monitoring.
Security & Compliance
Administer advanced firewall configurations, VPN setups, and NAC policies.
Ensure compliance with organizational security standards and audit requirements.
Knowledge Leadership
Author advanced SOPs, remediation guides, and automation scripts.
Mentor L1/L2 teams and drive continuous service improvement initiatives.
Required

Skills & Qualifications
Expert-level knowledge of networking protocols (BGP, OSPF, MPLS, VXLAN), SD-WAN, and QoS.
Hands-on experience with Cisco/Juniper switches, Aruba/Cisco wireless, Palo Alto/Fortinet firewalls, and F5 load balancers.
Strong understanding of automation frameworks (Python, Ansible) and NOC monitoring tools.
Familiarity with ITIL processes and change governance.

Certifications:

CCNP/CCIE or equivalent advanced networking credentials.