Senior Manager, GSF GenAI & Agentic AI Tech Lead

This job is with MSD, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Description
Senior Manager, GSF GenAI & Agentic AI Tech Lead
The Opportunity
Based in Hyderabad, join a global healthcare biopharma company and be part of a 130- year legacy of success backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
Be part of an organisation driven by digital technology and data-backed approaches that support a diversified portfolio of prescription medicines, vaccines, and animal health products.
Drive innovation and execution excellence. Be a part of a team with passion for using data, analytics, and insights to drive decision-making, and which creates custom software, allowing us to tackle some of the world's greatest health threats.
Our Technology Centers focus on creating a space where teams can come together to deliver business solutions that save and improve lives. An integral part of our company's IT operating model, Tech Centers are globally distributed locations where each IT division has employees to enable our digital transformation journey and drive business outcomes. These locations, in addition to the other sites, are essential to supporting our business and strategy.
A focused group of leaders in each Tech Center helps to ensure we can manage and improve each location, from investing in growth, success, and well-being of our people, to making sure colleagues from each IT division feel a sense of belonging to managing critical emergencies. And together, we must leverage the strength of our team to collaborate globally to optimize connections and share best practices across the Tech Centers.

Role Overview
We have an amazing opportunity for an entrepreneurial technical leader who will thrive in this ecosystem. The GenAI & Agentic AI Technical Lead role will drive the delivery and integration of GenAI and automation capabilities within the company's Global Support Functions. The ideal candidate will envision and lead the efforts to realize the value potential through the lens of strategic innovation, identifying and capitalizing on opportunities to drive efficiency and productivity.

This role will have significant interaction with our IT and business partners, suppliers, and various technology providers and the ideal candidate is a results-driven individual that can envision and bring to life impactful solutions.
Join our team as we pioneer innovative solutions that redefine the boundaries of pharmaceutical advancements on a global scale. Take this incredible opportunity to shape the future of healthcare and leave a lasting impact on the well-being of individuals worldwide.
What will you do in this role
Write efficient and maintainable code following best practices in software engineering.
Working with Dev Sec Ops  tools for deploying and versioning code.
Conduct innovation proof of concepts and pilots to identify and onboard pertinent solutions following company policies and in partnership with other stakeholders in the organization.
Identify and promote reuse of modular components and frameworks to reduce implementation time and costs.
Collaborate with data engineers to ensure data pipeline efficiency and accuracy.
Continuously iterate and refine retrieval augmented generation (RAG) methods and processes based on experimentation, analysis, and feedback. This will include embedding, chunking, loading, and search algorithm setup.
Work closely with cross-functional teams, including product managers, data scientists, and software engineers, to understand requirements and deliver AI-driven solutions.
Present findings and insights to stakeholders and contribute to strategic decision-making.
Participate in Agile ceremonies with the team to execute on prioritized projects and features.
Implement automated testing and monitoring techniques to ensure the accuracy and reliability of AI systems.
Exhibit a passion for technology innovations that drive business value and foster a growth mindset with a keen desire learn new technologies and…