Murex Front Office L2 Support Analyst

Job Title:

Murex Front Office L2 Support Analyst

Location:

Hyderabad

Experience:

6–9 Years
Function:  Group Technology & Operations (T&O)
About the Role
Group Technology and Operations (T&O) enables and empowers the bank with a resilient, efficient, and agile infrastructure. We manage the majority of the bank’s operational processes and partner closely with business teams across multiple banking delivery channels.
We are looking for an experienced  Murex Front Office L2 Support Analyst  to provide critical production support for Front Office, Back Office, and Finance users.

Key Responsibilities
Provide day-to-day  L2 production support  for Murex users across Front Office, Back Office, and Finance
Take ownership of  high-severity incidents , driving issues through to closure
Collaborate with internal teams and third-party vendors to ensure seamless support
Perform  root cause analysis (RCA)  and propose long-term, preventive solutions
Support  application upgrades and release activities  following best practices
Ensure production stability and optimal service levels
Communicate effectively with business stakeholders and support teams
✅ Mandatory Skills & Experience
6–9 years of experience in  Murex Front Office L2 Support
Strong hands-on experience with:
Murex Front Office module
e‑Tradepad
Simulation / Simulation Shell
Pre-trade rule debugging
GOM module
PNL / PLVA
Good understanding of  trade lifecycle  and FO booking issues
Strong knowledge of  MSL, access rights, portfolio tree
Experience handling  simulation and PNL mismatch issues
Strong  SQL ,  Unix/Linux , and  Shell Scripting  skills
Ability to support Murex functional modules  independently
⭐ Nice to Have
Strong analytical and problem-solving skills
Excellent communication and stakeholder management
Interested candidates can apply or share their profiles via email to