Job Description & How to Apply Below
Greetings from Zetta Mine !!
We are actively looking for highly experienced Oracle L2 Functional Consultants – Order to Cash (O2C) with strong expertise in Oracle EBS R12 Financial Modules, Production Support, Root Cause Analysis (RCA), and End-to-End O2C Process Management. This is an excellent opportunity to work on large-scale enterprise support and transformation initiatives with global clients.
Job Title:
Oracle L2 Functional Consultant – Order to Cash (O2C)
Experience:
10 – 12 Years
Relevant
Experience:
8 – 10 Years
Location:
Hyderabad | Bengaluru | Pune | Chennai | Noida
Work Mode:
Hybrid/Remote (Hyderabad – 3 Days Work from Office)
Key Responsibilities:
• Act as the functional escalation point for Oracle EBS R12 Financial and O2C modules.
• Analyze and resolve medium to complex functional issues beyond L1 support capabilities.
• Perform Root Cause Analysis (RCA) for recurring and non-recurring incidents and implement permanent fixes.
• Resolve functional break-fix issues through permanent solutions or workarounds.
• Handle production data integrity issues and ensure business continuity.
• Follow up on Service Requests (SRs), patches, and issue resolutions with relevant stakeholders.
• Provide application and functional training to power users and business teams.
• Support critical operational issues and month-end close activities on a 24x7 basis.
• Monitor integrations, identify data leakage issues, and manage error handling processes.
• Conduct smoke testing after planned and unplanned outages to ensure application stability.
• Support Oracle EBS modules across the Order-to-Cash process, including AGIS, AR, GL, AP, CM, and related sub-ledgers.
• Participate in knowledge transitions, support new enhancements/projects, and identify opportunities for SOP-driven automation.
Mandatory
Skills:
• 10–12 years of overall IT experience with 8–10 years of relevant Oracle EBS Functional Support experience.
• Strong hands-on expertise in:
Oracle EBS R12
Order-to-Cash (O2C) Process
Accounts Receivable (AR)
General Ledger (GL)
Accounts Payable (AP)
Cash Management (CM)
Advanced Global Intercompany System (AGIS)
Sub-Ledger Accounting
Functional Troubleshooting & Break-Fix Support
Root Cause Analysis (RCA)
Production Support & Month-End Close Activities
Data Integrity Management
Integration Monitoring & Error Handling
Preferred Experience:
• Deep understanding of end-to-end financial processes and accounting impacts.
• Strong experience in enterprise support environments and 24x7 support models.
• Ability to independently perform functional troubleshooting and issue resolution.
• Experience working with cross-functional teams and driving issue escalations effectively.
• Strong communication, stakeholder management, and customer-facing skills.
• Proven ability to support business-critical applications and deliver high-quality support services.
Profiles with only theoretical knowledge, limited Oracle EBS support exposure, or without hands-on experience in O2C, AGIS, AR, GL, AP, CM, and production support environments will not be considered.
Interested candidates can share their updated resumes at:
Email:
Contact:
Join Zetta Mine and be a part of large-scale Oracle ERP Support and Digital Transformation initiatives with global enterprises!
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