Job Description & How to Apply Below
Location:
Hyderabad, India
Employment Type:
Full-time
Experience:
4-8 Years
About the job
Divami Design Labs is a Human-Centered Design consultancy in Hyderabad. We build intelligent, spatial, empathy-driven digital products for enterprises and startups worldwide — from enterprise SaaS to AI-powered consumer platforms. Design Thinking is not a process we follow; it is the operating rhythm of every engagement.
The Role
A concept-to-completion role You own the full process — from ambiguous brief to shipped, validated product. You drive HMW sessions, synthesize Affinity Maps, apply AI-First thinking at the brief stage, and challenge every assumption with JTBD before opening Figma. You lead, not execute. Drive HMW sessions — don't attend them. Synthesis Affinity Maps from raw research. Apply AI-First thinking at the brief stage — not after wire-frames.
Challenge every assumption with JTBD before opening Figma.
Four Design Lenses — Non-Negotiable
AI-FIRST AI-First Product Thinking Design for probabilistic AI outputs. Frame concordances with JTBD + Mental Models.
SPATIAL Experience-Led Spatial Design IA at environmental scale. Depth cues, gesture navigation, multi-surface continuity.
CREATIVE Creative Thinking Lateral Thinking, SCAMPER, Crazy 8s, Bio mimicry in live workshops.
HCD Human-Centered Design Contextual Inquiry, Empathy Maps, POV statements, HMW framing. Never assume.
What You’ll Own
01 Discover
● Contextual Inquiry — ethnographic observation in real environments.
● Empathy Maps — say/think/do/feel — beyond self-reported behavior.
● Mental Models + Card Sorting to validate IA assumptions.
● AI-First lens — identify where intelligence reduces cognitive load.
02 Define
● Affinity Mapping to cluster observations into insight themes.
● POV statements — user + need + insight — as design anchors.
● HMW questions + JTBD framing + Customer Journey Maps.
● Service Blueprints that expose front stage gaps and backstage breakdowns.
03 Develop
● Crazy 8s, SCAMPER, Lateral Thinking to push past obvious solutions.
● Co-creation workshops + Design Sprints to validate in 5 days.
● Systems Thinking + Biomimicry for non-obvious patterns.
● Prototype across fidelity — match fidelity to the question.
04 Deliver
● Design Systems — components, tokens, governance, cross-team docs.
● IxD specs in full — every state, transition, and micro-interaction.
● Heuristic Evaluation (Nielsen's 10) + Usability Testing before handoff.
● Kano Model prioritization + Lean UX loops post-launch.
What We’re Looking For
Non-Negotiables
● 4–8 yrs end-to-end product design — not just UI layers.
● AI-First experience. Probabilistic outputs, not bolt-on AI.
● Spatial Design literacy. Depth, hierarchy, multi-surface IxD.
● Led Design Sprints and Empathy Mapping sessions. Led.
● Design Maturity. Strategic advocate in client-facing rooms.
Research & Strategy
● Expert:
Contextual Inquiry, Empathy Mapping, Affinity Mapping → POV.
● Skilled: JTBD, HMW, Journey Mapping, Service Blueprint creation.
● Independent:
Runs Heuristic Evaluations + Usability Testing solo.
● Strategic:
Translates North Star Metrics into design principles.
Craft & Delivery
● Information Architecture (IA):
Clarity before aesthetics.
● Interaction Design (IxD):
Every state, transition, error path documented.
● Design Systems:
Built or led — components, tokens, governance.
● Spatial Design:
Depth, layers, gesture affordances across surfaces.
● Agile Design:
Ships interactively. Engineers as partners.
What You Get
● High-impact global engagements — fintech, health-tech, SaaS.
● Weekly Design Sprints, live HMW sessions, Co-creation workshops.
● Fast track to Principal/Lead — strategic thinking rewarded.
● North Star Metric culture — comp tied to impact, not output.
● 6-day on-site Hyderabad studio — real collaboration, real energy.
Design Innovation Toolkit
AI-First Thinking
- Spatial Design
- Creative Thinking - HCD
- Design Thinking
- Design Sprint Lean UX
- Agile Design
- Systems Thinking - JTBD - HMW - POV Statements Affinity Mapping
- Empathy Mapping
- Contextual Inquiry
- Journey Mapping
- Service Blueprint Personas
- Card Sorting
- Heuristic Evaluation
- Usability Testing - IA Interaction Design
- Design Systems
- Prototyping
- Micro-interactions
- Divergent Thinking Convergent Thinking
- Crazy 8s SCAMPER
- Lateral Thinking
- Biomimicry
- Kano Model North Star Metric
- Mental Models
“Let’s design tomorrow, together.”
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