Job Description & How to Apply Below
Interactly.ai is transforming healthcare operations with AI-powered automation across scheduling, lab follow-ups, eligibility checks, prior authorization, and insurance verification. Our multimodal AI agents work across voice, email, chat, fax, and EHR integrations improving patient access, reducing staff burden, and accelerating care delivery.
We serve 2,000+ physicians and healthcare providers, delivering measurable outcomes, 20–30% fewer no-shows and thousands of staff hours saved. Now, we're scaling our AI platform and we want you to help lead that charge.
Role Overview
Own product strategy and roadmap for AI-powered healthcare products. Balance user needs, clinical realities, and AI capabilities. Drive product from discovery to launch, working across engineering, design, and clinical stakeholders.
Key Responsibilities
Product Strategy & Roadmap
Define and drive product vision, strategy, and roadmap for AI healthcare products
Own conversational AI and Voice AI product experiences across patient touchpoints
Translate customer, clinical, and market needs into well-scoped product requirements
Discovery & Delivery
Lead discovery, validation, and prioritization grounded in data and research
Partner with engineering and design on high-impact, user-centric features
Drive product launches end-to-end; own KPIs and success metrics
Define success metrics; measure and iterate on outcomes post-launch
AI & Healthcare Domain
Stay current on AI/LLM capabilities; responsibly apply to healthcare workflows
Navigate healthcare compliance (HIPAA, etc.) in product decisions
Build AI teammates across scheduling, prior auth, eligibility, and care coordination
Communicate roadmap, trade-offs, and progress to stakeholders and founders
SDLC & Process
Drive agile/SDLC practices across the product development lifecycle
Coordinate cross-functional teams on prioritization, sprint planning, and delivery
Requirements
4–7 years product management; AI/ML or data-driven products preferred
Healthcare, digital health, or health-tech domain experience
Strong understanding of building with AI/LLM capabilities and limitations
Proven track record shipping products concept → launch
Excellent communication, stakeholder management, and prioritization
Data-informed decision-making and experimentation
Healthcare regulatory and privacy familiarity (HIPAA)
Startup mindset, high ownership, and AI-first working style
Nice-to-Have
Conversational AI, agents, or voice product experience
Clinical stakeholder or care team engagement experience
Technical background or ML team collaboration comfort
SDLC/agile maturity and product development best practices at scale
Why Join Interactly.ai?
Build infrastructure and products powering real-world healthcare AI
Work with AI-native engineering teams using cutting-edge tools (Claude Code, Cursor, Copilot)
Mission-driven impact — improve patient outcomes and save thousands of staff hours
High ownership, rapid learning, and significant career upside
Global collaboration across India and the US
Seed-stage growth — scale from Seed to Series A alongside the team
Interview Process
Recruiter Screen → Functional / Technical Round → System Design / Product Deep Dive → Founder Interview
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