Job Description & How to Apply Below
We are looking for an experienced Oracle EBS Techno-Functional Consultant specializing in Oracle Projects (Project Costing, Project Billing, and Project Management), to support and maintain enterprise Oracle EBS applications. The ideal candidate will have a strong blend of functional expertise in project accounting processes and technical skills to independently troubleshoot, customize, and enhance the application, ensuring smooth day-to-day operations in a production support environment.
Location Hyd, Bangalore, Mumbai, Pune, Chennai, Gurgaon, Kolkata
Experience:
7–10 Years
Domain: Oracle E-Business Suite (EBS) – Oracle Projects (Project Costing & Billing)
Engagement Type: Support / Maintenance Projects (AMS)
Key Responsibilities
Functional
Provide L2/L3 production support for Oracle Projects (PA) module, covering Project Costing (PC), Project Billing (PB), and Project Management (PM) processes.
Act as the primary point of contact for Project Managers, Finance, and Delivery teams, leading root-cause analysis and resolution for complex incidents.
Configure and maintain PA setups:
Project Types, Project Templates, Task Structures, Costing/Billing Rules, Burden/Overhead structures, Rate Schedules, Agreements, and Funding.
Support integration points between Oracle Projects and other modules (GL, AP, AR, HR/OTL, PO, FA) for cost/labor/expenditure flows.
Troubleshoot issues related to Cost Distribution, Cross-Charge/Inter-company billing, Revenue Recognition, Invoice Generation, and Project-GL/AR interfaces.
Support project close, period close, and cross-period adjustment processes; resolve exceptions in cost/revenue/billing distribution.
Manage transaction import failures (Cost Collector, Transaction Import), unprocessed transactions, and expenditure batch errors.
Prepare functional design documents (FDD/MD-050) and test cases (test scripts, UAT support) for enhancements/patches.
Ensure compliance with SLA/OLA for ticket resolution (incidents, service requests, minor enhancements).
Support statutory/regulatory and client-specific billing/revenue recognition compliance requirements.
Technical
Analyze and resolve complex issues related to interfaces (Transaction Import, Cost Collector, Labor/Usage/Expense Report Interfaces), conversions, and custom reports impacting Projects.
Develop/debug PL/SQL procedures, packages, and triggers for PA-related customizations and data fixes.
Work on Oracle Workflow (Project/Budget/Invoice approval workflows), Oracle Alerts, and Application Object Library (AOL) objects.
Support and troubleshoot BI Publisher (BIP)/XML Publisher reports, project status reports, billing/invoice formats, and custom PA reports.
Perform back-end data fixes/updates (with due approvals) for stuck transactions, failed cost distributions, or interface errors.
Coordinate with DBA/Infra teams for patches, cloning, and environment refresh activities impacting Projects module.
Prepare and maintain Technical Design Documents (TDD/MD-070) for custom objects and interfaces.
Mentor junior consultants on technical troubleshooting and PA functional processes.
Support Process & Governance
Log, track, and manage tickets via ITSM tools (Zendesk, Remedy, JIRA, etc.).
Participate in on-call/rotational support, including support during critical billing cycles, project/period close, and month-end activities.
Adhere to and help enforce change management (CR) and incident management processes.
Provide RCA (Root Cause Analysis) documentation for recurring/critical issues, especially billing/revenue-impacting incidents.
Drive knowledge base (KB) documentation and continuous process improvement initiatives.
Required Skills & Experience
7–10 years of overall Oracle EBS experience with a minimum of 5+ years focused on Oracle Projects (PA) — Project Costing and Project Billing.
Strong functional knowledge of Oracle Projects suite:
Project Costing, Project Billing, Project Management, and integration with GL, AP, AR, FA, and HR/OTL.
Hands-on technical experience with PL/SQL, SQL, Oracle Forms Personalization, and Workflow.
Experience with BI Publisher/XML Publisher reports for invoices, project status, and billing formats.
Working knowledge of Oracle EBS architecture (R12.1/R12.2 preferred).
Experience working in a production support/AMS (Application Maintenance & Support) environment, handling tickets under SLA.
Familiarity with ITSM tools (Zendesk, Remedy, JIRA) for incident/change management.
Good understanding of PA interfaces (Transaction Import, Cost Collector, Labor Distribution) and integration with time-tracking/expense/upstream systems.
Exposure to Oracle EBS patching, cloning, and multi-org setups is a plus.
Good to Have
Exposure to Oracle Cloud ERP (Fusion Projects) or migration project experience.
Knowledge of resource management, budgeting/forecasting, and project performance reporting.
Experience with OTBI/BI Publisher in a Cloud environment.
ITIL Foundation certification.
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