OpenText VIM AMS Consultant; L2​/L3 Support

Position: OpenText VIM AMS Consultant (L2/L3 Support)
Open Text VIM AMS Consultant (L2/L3 Support)

Experience:

5-9 Years

Location:

Pan India
Must Have

Skills:

Open Text VIM (3+ years)
SAP FI (Accounts Payable)
SAP MM Invoice Verification
Open Text VIM AMS Support (L2/L3)
Invoice-to-Pay (I2P) / Procure-to-Pay (P2P)
SAP ECC or S/4

HANA Integration
Archive Link & Document Archiving
Invoice Processing, Exception Handling & Workflow Support

Key Responsibilities:

Provide L2/L3 production support for Open Text VIM.
Troubleshoot invoice processing, approval workflows, OCR, MIRO/FB60 posting issues.
Handle PO/Non-PO invoice exceptions and vendor invoice discrepancies.
Support minor enhancements, workflow changes, validation rules, and configuration updates.
Work with SAP FI/MM, ABAP, Basis, and business teams to resolve issues.
Prepare functional specifications and support UAT activities.
Ensure SLA compliance, audit readiness, and process documentation.
Preferred:
Basic ABAP debugging knowledge
Open Text VIM Certification
ITIL Certification