Job Description & How to Apply Below
Role :
Service Now HAM Analyst Support
Experience : 5 to 10 years
Location :
Pan India
DUTIES & RESPONSIBILITIES:
Lead development activities of various modules of Service Now, primarily ITAM HAM and CMDB
Ability to configure assets, HAM module
Perform and review asset reports
Perform Normalization of the assets
Create and/or review design documents; present them to customer and coordinate sign-offs
Lead process improvement/standardization efforts for HAM as identified by IT and business leadership.
Coordinate with other process teams to identify cross-program dependencies and leverage resources appropriately.
Develop strategies and plans to assess impacts and potential risks of solution alternatives, and to identify solution component sharing and opportunities for re-use.
Applies innovative technology to business processes to develop new Service Now solutions and troubleshoot issues.
Advises on options, risk and impacts on business processes and technical architecture.
Communicates technical problems and solutions to both technical and non-technical audiences.
Knowledgeable with the Service Now platform suite
Design, Develop and Implement solutions for Incident, Problem, Change, Service Catalog, Request, Asset, CMDB, GRC and Knowledge
Responsible for integration with multiple LDAP, SSO, SCCM, and other Infrastructure tools
Manage implementation and execution of Service Now Discovery, Service Watch, Orchestration, Performance Analytics
Responsible for implementation of Service Now Data Model
Oversee Service Now scripting and security best practices.
Exceptional Knowledge of web-based development languages; specifically, JavaScript, Ajax, HTML, CSS and Service Now API's, Web Services.
JOB
QUALIFICATIONS & REQUIREMENTS:
Bachelor's degree in computer science, management information systems, or related field, preferred.
Comfortable working in a fast-paced technology environment
ITIL V3 Foundation Certified
10+ years of experience working with Service Now.
Service Now Certified Implementation Specialist certification.
Must be able to manage and supervise technical staff of up to twenty.
Strong written and oral communication skills including presentation skills.
Strong problem solving and troubleshooting skills.
Proven success in contributing to a team-oriented environment.
Proven ability to work creatively and analytically in a problem-solving environment.
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×