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Job Description & How to Apply Below
About Stolt-Nielsen:
Stolt-Nielsen is a family-founded global leader in bulk-liquid and chemical logistics, transportation, and storage, known for its commitment to safety, service excellence, and innovation. At the Stolt-Nielsen Digital Innovation Centre, we bring this legacy into the future — building smarter systems, driving digital transformation, and shaping what's next for the world of logistics. Here, you’re encouraged to think boldly, challenge convention, and help move today’s products toward tomorrow’s possibilities.
About the Role:
As a SharePoint Support Specialist at Stolt-Nielsen, you will be the first point of contact for SharePoint Online issues across the organisation, providing responsive P1 and P2 support and ensuring the platform runs smoothly day to day. You will manage site provisioning, permissions, lifecycle management, and the integration touchpoints between SharePoint and other Microsoft 365 applications.
This role combines operational support with hands-on administration, and requires strong problem-solving ability and clear communication, since you will frequently be the one translating technical permission structures into plain language for end users and stakeholders. You will handle site creation and decommissioning, manage permissions and access reviews across multiple levels of the SharePoint and One Drive environment, execute lifecycle management tasks (inactive site detection, owner attestation follow-ups, archival), and support minor customization requests.
You will work within a small, focused SharePoint team alongside a Team Lead and Senior Developer, with real opportunity to improve your technical skills over time.
What You'll Do:
Provide P1 and P2 support for all SharePoint Online issues across the organisation, acting as the first point of contact for end users.
Manage day-to-day site provisioning, configuration, and decommissioning in line with governance policies.
Administer permissions across all levels of the environment, including:
Site-level and sub-site permissions
Ownership assignment and transfer
Guest-level (external user) permissions and access reviews
Folder- and item-level (unique) permissions
One Drive-level sharing and access permissions
Security group membership and Microsoft 365 group permissions
Diagnose and resolve permission-related issues logically and systematically, tracing access problems back to their root cause (e.g. broken inheritance, conflicting group membership, expired guest access) rather than applying quick fixes.
Execute lifecycle management tasks including inactive site detection, owner attestation follow-ups, and archival processes.
Support integration touchpoints between SharePoint and other Microsoft 365 applications such as Teams, One Drive, Outlook, and Viva Engage.
Log, track, and report on support tickets; maintain SLA compliance and provide regular reporting on ticket volumes and resolution times.
Communicate clearly and proactively with end users and stakeholders — explaining permission issues, timelines, and resolutions in an accessible, non-technical way.
Handle minor customisation requests such as page layouts, list configurations, and basic workflow adjustments.
Assist with permission audits and access reviews in support of governance and compliance requirements.
Maintain clear, well-structured documentation for support procedures, known issues, permission models, and environment configurations.
Perform additional duties and projects as assigned.
What You'll Bring:
Bachelor's degree or equivalent qualification in IT, Information Systems, or a related field.
3–5 years of experience in SharePoint Online administration within a Microsoft 365 enterprise environment.
Strong, demonstrable understanding of SharePoint's…
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