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Head of Operations

Job in 500001, Hyderabad, Telangana, India
Listing for: Tata Consultancy Services
Full Time position
Listed on 2026-07-03
Job specializations:
  • Manufacturing / Production
    Operations Manager, Systems Engineer
Job Description & How to Apply Below
Greetings from Tata Consultancy Services!!

Role :
Head – Operations(Data Centre)
Experience : 15 - 30 Years
Location – Pune, Mumbai, Hyderabad
Mode of Interview:
Virtual

Job Description

Role Overview

Owns steady-state operations, maintenance, and uptime of all commissioned data centres. Ensures that performance, safety, and client SLAs meet or exceed contractual targets.

Key Responsibilities
Establish and operate the Central Command & Monitoring Centre (CCMC) for remote oversight.
Develop and enforce SOPs for mechanical, electrical, cooling, and fiber systems.
Maintain uptime >99.999% across all facilities.
Drive predictive and preventive maintenance programs using IoT and AI analytics.
Manage vendor AMCs, performance reviews, and escalation protocols.
Conduct root-cause analysis for outages and implement corrective actions.
Oversee spare parts planning, consumables inventory, and energy efficiency tracking.
Align O&M procedures with global hyperscaler audit and compliance standards.

Candidate Profile
Engineering degree with 15+ years in data centre / critical infrastructure O&M.
Familiarity with DCIM systems, automation, and high-availability protocols.
Strong safety and customer-interface orientation.

Success Measures
99.999% uptime; PUE ≤ 1.25.
SLA compliance and zero major downtime incidents.
O&M cost efficiency improvement of ≥10% annually
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