Job Description & How to Apply Below
Showroom Manager Luxury Furniture & Home Furnishings
Location:
Congo (Central Africa)
Industry: Luxury Furniture & Home Furnishings Retail
Role Overview
We are seeking an experienced and dynamic Showroom Manager to lead operations of a large, world-class furniture and home furnishings showroom in Congo.
The role involves driving sales, customer experience, visual merchandising, and team performance , while ensuring the showroom reflects premium international standards in presentation and service.
Key Responsibilities
1. Showroom Operations & Sales
Oversee daily showroom operations and ensure achievement of sales targets.
Drive revenue growth through effective sales strategies and customer engagement .
Ensure high standards of customer service and buying experience .
2. Visual Merchandising & Interior Presentation
Manage showroom layout, product display, and interior arrangements .
Ensure aesthetic presentation aligned with global luxury retail standards .
Regularly update displays to enhance customer engagement and product visibility.
3. Customer Relationship Management
Build and maintain strong relationships with high-value clients, architects, and interior designers .
Handle customer queries, negotiations, and closures professionally.
Ensure repeat business through excellent service and follow-up.
4. Team Leadership & Training
Lead, train, and motivate the showroom sales team.
Conduct regular training on product knowledge, selling skills, and customer handling .
Monitor team performance and drive a high-performance culture.
5. Marketing & Business Development
Support local marketing initiatives to increase footfall and brand visibility.
Coordinate with management on promotions, campaigns, and events.
Identify opportunities for business expansion and market penetration .
Candidate Profile
Minimum 10+ years of experience in furniture showroom / retail management.
Strong exposure to luxury furniture, home décor, or lifestyle retail segments .
Proven track record in sales management and showroom operations .
Excellent understanding of interior layouts and visual merchandising .
Key Skills & Competencies
Strong communication and interpersonal skills
Client relationship management
Team leadership and training ability
Sales and business development mindset
Aesthetic sense and attention to detail
Preferred Profile
Pleasing and professional personality
Experience in handling premium / international clientele
French language proficiency (added advantage)
Willingness to work in an international environment (Congo)
Compensation
Attractive salary with incentives
International exposure
Growth opportunity in a premium retail environment
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