Inside Sales Specialist

Company Description  V-Rich Natural Products  is built on a commitment to purity, trust, and quality, with a focus on creating safe and reliable natural products for life’s most important stages. Founded by  Yogitha , whose personal experience during pregnancy inspired the vision behind V-Rich, the company is dedicated to delivering high-quality products with transparency and integrity.
At V-Rich, we believe in building lasting relationships with our customers by putting their needs and well-being first. Joining our team means becoming part of a purpose-driven organization that values ownership, customer trust, innovation, and long-term growth.

Role:
Inside Sales Specialist

Location:

Hyderabad

Employment Type:

Full-time, On-site

Experience:

1–5 Years

Role Overview We are looking for a  dynamic and customer-focused Inside Sales Specialist  to join our growing team in Hyderabad. The role involves handling inbound and outbound calls, engaging with prospective and existing customers, understanding their requirements, and presenting V-Rich products in a clear and compelling manner.
The ideal candidate should be confident in communication, proactive with follow-ups, and comfortable working towards sales targets. You will play an important role in converting leads into customers while ensuring a positive and seamless customer experience.

Key Responsibilities  Handle  inbound and outbound calls  to prospective and existing customers.
Understand customer requirements and recommend suitable V-Rich products.
Qualify leads and convert inquiries into sales opportunities.
Maintain regular follow-ups with prospects and existing customers.
Manage and update customer and lead information in the  CRM/sales tracking system .
Achieve individual and team sales targets.
Address customer queries, concerns, and objections professionally.
Build strong customer relationships and encourage repeat purchases.
Coordinate with  Marketing, Operations, and other internal teams  to ensure smooth order processing and customer service.
Maintain accurate records of calls, leads, follow-ups, and conversions.
Identify opportunities for customer retention and upselling.