Shift In-Charge

Shift In-Charge
Department:
Quick Commerce / Dark Store Operations

Location:

Hyderabad
Reporting To:
Store Manager

Job Summary
We are looking for an experienced and proactive Shift In-Charge to manage daily operations in a Quick Commerce / Dark Store operations. The candidate will be responsible for handling shift activities, manpower management, order processing, inventory coordination, and ensuring smooth last-mile operations while maintaining productivity and service quality.

Key Responsibilities
Manage end-to-end shift operations in the dark store
Supervise pickers, packers, loaders, and delivery coordination staff
Ensure timely picking, packing, and dispatch of customer orders
Monitor shift productivity, order accuracy, and turnaround time
Handle manpower allocation, attendance, and shift scheduling
Ensure proper inventory movement and stock availability
Coordinate with Store Manager for operational improvements
Maintain cleanliness, safety, and SOP compliance within the store
Resolve operational issues and escalate critical concerns when required
Prepare daily shift reports and operational updates
Monitor rider allocation and dispatch coordination for on-time deliveries
Ensure adherence to company policies and operational standards

Requirements
Graduate / Diploma preferred
1–3 years of experience in Quick Commerce, E-commerce, Logistics, or Dark Store
operations
Strong leadership and team handling skills
Good communication and problem-solving abilities
Ability to work in rotational shifts and under pressure
Basic knowledge of inventory and warehouse operations
Proficiency in MS Excel and operational reporting is an added advantage

Preferred Industry Experience
Quick Commerce
Dark Store Operations
E-commerce fulfillment
Warehouse & Logistics