Emergency Communications Officer, Lateral

Overview

The City of Idaho Falls is currently accepting applications and resumes for the position of lateral emergency communications officer. This is a civilian position within the Police Department and candidates are subject to the same standards as all law enforcement personnel as set by the Idaho Peace Officer Standards and Training Council.

• Your application and resume are reviewed to ensure that you meet the minimum qualifications established by the Idaho Falls Police Department.
• If you meet the requirements established by the Police Department, you will be invited to participate in an administrative interview.
• If you proceed after the administrative interview you will be moved through to the background process which includes a detailed background investigation, polygraph examination, psychological examination and medical screening.

• 3 years - $25.00
• 4 years - $25.83
• 5 years - $26.68
• 6 years - $27.44

• Must be a citizen of the United States or a resident alien who is legally authorized to work in the United States.
• High School graduation or possession of a GED or equivalent
• Not less than 21 years of age at the time appointments
• Must possess and obtain a valid Idaho Drivers License by date of appointment

• Served with any police/law enforcement public safety or emergency communications center in the State of Idaho.
• Cumulative related service in Idaho must include a minimum of three (3) years of Public Safety or Emergency Communication dispatching.
• Must have an Idaho POST Basic Certification as an emergency Communications Officer.

• Served with any police/law enforcement public safety or emergency communications center or in a center that routinely:

Dispatching in non-emergency transportation services such as, trucking, bus, taxi, tow-truck, gas and water services, railroads, airlines or commercial or private couriers with NOT be considered as previous related experience.

May provide close supervision to Emergency Communication Specialist Trainees in training or on a project-by-project basis and any duties that may have a direct or indirect influence on outcomes involving the Idaho Falls 911 Dispatch Center. Receives and coordinates all 911, police, fire, ambulance, search and rescue, and other emergency requests; receives and coordinates all non-emergency requests; relays instructions to radio units concerned;

logs and types all citizen complaints. Dispatches patrol cars and emergency vehicles and equipment as necessary; informs involved officers of the nature of call and provides follow up service to officers requesting additional service or information; provides ongoing communication to assure the safety of officers and emergency personnel. Handles requests from officers on call for special or specific information, i.e., NCIC reports (criminal histories);

follows up with appropriate department units for necessary information and relays same back to officer. Keeps informed of whereabouts of officers and emergency personnel at all times; maintains records of location of each officer and time spent on call scene. Broadcasts pick-up notices for wanted persons and stolen and suspect cars to officers; receives and checks inquiries for criminal record checks by using a video terminal;

receives and transmits information over Teletype. Conducts preliminary investigations and searches via NCIC, in-house files, FBI files, etc. and supplies requesting officer or official with results; follows up on inquires for criminal history reports and current criminal status. Operates computer to maintain continuous record of communications activity, actions and disposition of emergency requests; keeps necessary logs, records and reports including incoming and outgoing calls;

initiates "Alert Sense" emergency calls to warn citizens and activate emergency personnel. Maintains radio communications logs, and NCIC/NLETS/ILETS/ISTARS Teletype system; operates computer as needed to access and retrieve records and information; performs technical maintenance on equipment; coordinates complex repairs with system vendors and contract maintenance agency. Performs related…