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Business Office - Admissions Financial Advocate

Job in Idaho Falls, Bonneville County, Idaho, 83401, USA
Listing for: Mountain View Hospital, LLC
Full Time, Part Time, Per diem position
Listed on 2026-01-09
Job specializations:
  • Healthcare
    Medical Billing and Coding, Healthcare Administration, Medical Office
Job Description & How to Apply Below
Position: BUSINESS OFFICE - ADMISSIONS FINANCIAL ADVOCATE

Job Details

Job Location
:
Hospital Main Campus - Idaho Falls,

Position Type
:
Full Time

Education Level
:
High School

Travel Percentage
:
None

Job Shift
:
Any

Job Category
:
Health Care

Mountain View Hospital is looking for a Admissions Financial Advocate to join our team!

Job Summary

Assist patients with billing questions, payments, and account arrangements. Acts as a resource for all departments and business office as the on campus financial advocate for billing and financial questions.

Benefits
  • Medical, Dental and Vision Insurance
  • Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
  • Retirement Plans (401K with up to 6% match)
  • Earned Quarterly Bonus Program
  • Education Reimbursement Program
  • Discount for medically necessary procedures performed at Mountain View Hospital and Idaho Falls Community Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

Duties and Responsibilities
  • Maintains resources, communication, and a positive working relationship with the Business Office team.
  • Successfully navigate the billing systems, investigate problems and find resolution, apply payments and discounts appropriately.
  • Will take care of patients financial inquires, such as payment arrangements, setting up auto pay, questions on bills, etc. for both MVH and IFCH.
  • Provides and assists patients with financial applications, applying for hospital assistance, and providing Medicaid applications.
  • Responsible for working and maintaining assigned work lists
  • Assists with speaking to patients, and receiving signatures on billing forms such as ABN, HINN, Good Faith Estimates, IMM’s etc.
  • Must develop rapport and trust with the patients and families.
  • Acts like an owner, pulls own weight, works to achieve individual, department and hospital goals. Fully accountable, owns problems until solved, appropriately holds others accountable.
  • Attends all other meetings as required.
  • Maintains patient confidentiality at all times.
  • ABOUT MOUNTAIN VIEW

    Mountain View Hospital and our 29 affiliate clinics are committed to providing compassionate, cutting edge care to our patients. We serve the entire Snake River Valley – all the way from Pocatello to Rexburg. Our medical capabilities span everything from wound care to urgent care, oncology to neurology, physical therapy to speech therapy, a Level III NICU, robust robotic surgery department and a continuously expanding rural health practice.

    Our work environment is mission driven, people-centric and supportive. It is what sets apart and makes people excited to come to work each day. If you are looking for a career where you can make a difference in your community, we invite you to apply.

    Qualifications

    Education/Certification: AA or equivalent from two year college or technical school would be helpful.

    Experience: Two years of medical staff office work can be substituted for education requirement, willing to train the right individual with a go get-em attitude, excellent customer service, and interpersonal skills.

    Equipment/Technology: Strong computer skills is needed.

    Language/Communication: Strong communication skills is a must.

    Mathematical

    Skills:

    Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concept: of basic algebra and geometry.

    Mental Capabilities: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

    Interpersonal: Ability to work well with others, truly understand and communicate with the general public and help them with their questions, whatever is needed

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