Information Technology Field Technician

1 day ago Be among the first 25 applicants

This range is provided by Bear Staffing Services. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$20.00/hr - $21.00/hr

Direct message the job poster from Bear Staffing Services

Field Dispatch / Field Technician

Location:
Idaho Falls,  (must live within 50-mile radius)

• Monday–Friday, 9:00 AM–6:00 PM
• On-Call Rotation:
  Yes (once fully trained)
• Overtime : As needed

This role supports remote field dispatch with local travel for daily service calls. Candidates must be self-directed, organized, and comfortable working independently while providing excellent customer service.

• Travel to client sites using a personal vehicle
• Maintain clear and accurate communication and documentation
• Provide professional, customer-facing technical support
• Install, maintain, troubleshoot, and repair computer systems, hardware, and peripherals
• Document, upgrade, or replace hardware and software as needed
• Support and maintain user accounts, security permissions, and system access
• Identify, analyze, and resolve product failures
• Order and replace parts when required
• Train end users on systems and equipment
• Recommend products or services that best meet customer needs

• Drug test and background screening
• Valid driver’s license and reliable vehicle-MVR
• Strong communication skills (verbal and written)

• Experience with printer maintenance or POS systems
• A+ or Lexmark certification (preferred, not required)
• A+ certification required within 6 months of conversion

• Health insurance
• Health savings account
• Vision insurance
• Flexible spending accounts
• Life insurance

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

• Entry level

• Contract

• Information Technology

• IT Services and IT Consulting, Computer Hardware Manufacturing, and Repair and Maintenance