Host Perkins Restaurant and Bakery

At Perkins Restaurant & Bakery, our employees are part of the Perkins extended family and the families we serve. You'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins, we've experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company that has a proven track record of success and an unmatched commitment to their employees, you are in the right place!

We respect one another for our talent, creativity, and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for, we have that too!

Provides friendly and efficient service to guests according to company policies, procedures, programs, and performance standards. Performs all duties to maximize guest satisfaction and quality of work environment as directed by Manager on Duty. Controls the flow of business in the dining room so guests feel welcome and comfortable. Checks out guests at the register and provides genuine hospitality to each guest, ensuring their dining experience is highly satisfactory.

• Reports to work well-groomed, in clean and proper uniform, and practices good personal hygiene.
• Opens the door as guests enter and leave the building.
• Uses greeting, seating, and waiting list procedures. Seats guests in a friendly and timely manner, in person or on the telephone.
• Anticipates, identifies, and corrects system breakdowns to achieve maximum guest satisfaction.
• Completes wait sheets.
• Greets and seats – welcomes new guests as they arrive and shows them to their seats. Makes a friendly first impression. Describes features, soup of the day, etc.
• Takes cash – checks out guests at the register. Asks guests, “How was your meal and service?” Thanks guests and invites them to return.
• Hospitality – moves through the dining room regularly and ensures guests have all items needed. Be attentive – make guests feel special.
• Sells bakery – offers specific suggestions for take-out bakery items. Efficiently packages to-go orders.
• Clean – ensures that the cashier area, bakery cases and displays, lobby area, entryway, guest restrooms, and dining room stay clean throughout the shift.
• Ensures menus are clean.

• Processes to-go orders.
• Maintains guests’ needs throughout their dining experience by assisting servers with pre-bussing procedures.
• Sweeps floor around tables to assist servers where needed.
• Performs side work during shift downtime including but not limited to rolling silverware, restocking cleaning workstations, and bussing tables.
• Provides assistance to all servers and bus persons to execute service standards.
• Ensures 100% guest satisfaction on every visit.
• Communicates with Manager on Duty and coworkers regarding product/service deficiencies and safety problems.
• Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.

Receives direction and training from Manager on Duty as to the specific procedures and assignments.

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