Station Operations Agent – IDA

About Sky West:

Sky West Airlines, the largest independently owned regional airline, is currently in search of individuals who take pride in seeing a job done well. We pride ourselves in being an on-time airline and seeking dedicated individuals that understand a deadline-driven environment while maintaining high quality standards of operational safety. As a Sky West employee, you will be part of an exciting team of professionals that love working in a team environment to service and repair our fleet of aircraft within a safe and efficient timeline.

As an Operations Agent, you’ll also enjoy:

• Shift trade flexibility
• Robust training program (no prior experience needed!)
• Great team atmosphere
• Potential to advance and grow within the company with potential full-time or part-time availability

Sky West employees enjoy a distinctive and unmatched culture of teamwork, respect, quality, and professionalism, along with world-class benefits such as:

• 401(k) match
• Performance Rewards and Profit Sharing
• Health care – medical, dental, and vision (Full-time only)
• Worldwide flight benefits for you and your family with one or more of our major airline partners

Primary

Job Duties:

With the station’s recent growth and the expansion of mainline services, we are establishing a new department:
Station Agent Operations. This department will be staffed by one agent responsible for overseeing and ensuring the station’s success. The agent will manage the following daily duties:

• Build strong working relationships and maintain excellent communication with internal departments, stations, partner airlines, vendors, and associated agencies
• Lead station-wide coordination with Dispatch, Maintenance, Crew Support, Customer Service, and Ramp Operations
• Proactively network with Partner Airline Operations to plan and execute strategies for aircraft parking, repositioning, irregular operations, and service recovery
• Serve as liaison between dispatch, major partner control centers, airport tower, and upline/downline stations regarding air traffic control and flight information
• Facilitate on-time departures and arbitrate delay code challenges using root cause analysis
• Monitor radar systems, track lightning strikes and high winds, and maintain the daily Flow Sheet
• Conduct weight and balance for Delta, United, and Alaska Airlines
• Complete Delta FICONS hourly and manage fuel slips for each flight
• Run baggage scans, verify search paperwork and seal logs, and challenge baggage files as needed
• Maintain a de-icing log and oversee radio/scanner checkouts
• Plan gate assignments for inbound and outbound flights
• Communicate positively with employees and flight crews, and attend required briefings and meetings
• Provide direction and guidance to station agents and collaborate with managers on daily operational strategy
• Ensure compliance with Sky West operating standards, safety protocols, and industry regulations
• Represent Sky West Airlines professionally; travel may be required for training and meetings
• Perform other duties as assigned

Minimum Requirements:

• At least 18 years old
• High School Diploma or GED
• Valid, unrestricted state-issued driver’s license
• Legally authorized to work in the U.S. without sponsorship
• Pass a pre-placement background check and drug screen
• Ability to lift 50 lbs. with or without reasonable accommodation
• Comfortable working under pressure in time-critical situations
• Strong multi-tasking, organizational, and critical thinking skills
• Self-motivated, detail-oriented, and safety-focused
• Excellent verbal and written communication skills
• Strong interpersonal skills and ability to work in a team environment
• Proficiency in Microsoft Office and keyboarding (minimum 30 WPM)
• Willing to train the right candidate
• Basic knowledge or ability to learn partner systems (Unimatic, SHARES, Volare’, Aero/Jet, Pipeline, deltaterm, etc.)
• Understanding of Sky West company and station policies and performance expectations
• Maintain proprietary operational information with discretion

Please note:

This list of responsibilities is not all-inclusive. Additional duties may arise based on operational needs Physical and Other Requirements:

• This position may require travel outside the station for training
• This is not a Department of Transportation safety-sensitive position
• Part-time and full-time positions may be available
• Starting at $13 an hour

A video interview may be required—please monitor your email and junk folder for instructions. Complete the online application. Qualified applicants will be contacted

Sky West Airlines