Administrative Professional

Job Overview

We're searching for a diligent office assistant to provide administrative support. You’ll be responsible for responding to all complaints and questions in a friendly and timely manner, implementing office standards to streamline our processes, scheduling appointments and company trips, ordering office equipment, and marketing our brand through community events and print and digital mediums. Applicants should be extremely thorough, possess excellent communication skills, and have some background in customer service.

Send us your resume today to become part of the team!

• Serve as the first point of contact for calls, emails, and in-person inquiries.
• Maintain office calendar, schedule meetings, and coordinate with building supers, vendors, and board members.
• Assist in preparing notices, letters, board packages, reports, and official correspondence.
• Manage digital filing systems and ensure documents are properly organized in the company system.
• Prepare, scan, and upload invoices, proposals, and compliance documents.
• Support with onboarding new buildings, including organizing files, contracts, and compliance logs.

• Handle incoming service requests and coordinate with supers and vendors for repairs and building needs.
• Track work orders, follow up on open items, and ensure timely completion.
• Assist with HPD/DOB compliance tracking, filing documentation, and updating registers.
• Maintain logs for violations, insurance certificates, renewal dates, and inspection schedules.
• Help prepare monthly management reports and meeting summaries.
• Respond to residents professionally and courteously; elevate issues when necessary.
• Coordinate with vendors for proposals, scheduling, and access to buildings.
• Maintain updated contact lists for residents, board members, vendors, and staff.
• Assist with processing invoices through Avid Xchange/App Folio.
• Verify vendor documents, W-9s, insurance certificates, and contract terms.
• Help track project expenses, assessments, and reimbursements.
• Generate status reports as requested so the team is informed with progress reports.
• Plan community events to market the company and increase brand awareness.
• Strengthen existing abilities and gain new ones by participating in training opportunities.
• Increase productivity by creating record-keeping procedures for customer data filing systems.
• Act as a point of contact for complaints or questions from customers and respond in a timely manner.

• 1–3 years of administrative or property management experience (preferred).
• Strong written and verbal communication skills.
• Highly organized with the ability to multitask in a high-volume environment.
• Proficient with Google Workspace (Docs, Sheets, Drive) and/or Microsoft Office.
• Experience with App Folio, Click Pay, or other property management software is a plus.
• Ability to learn new systems quickly (Avid Xchange, HPD Online, DOB Now, etc.).
• Bilingual (English/Spanish or English/Chinese) a plus.
• High school diploma or GED required, some college experience preferred.
• Proven track record of completing projects on time in an orderly manner.
• Prior experience in office management or our industry is a plus.
• Technologically savvy; basic knowledge of Microsoft Office Word and Excel programs and filing systems with the ability to learn new programs quickly and troubleshoot common issues.
• Display excellent written, problem-solving, and verbal communication skills.

$35,000 - $38,000 yearly

Land Se Air  Real Estate Group, Inc.is a real estate brokerage based in New York Citydedicated to providing exceptional service to tenants, landlords, buyers, and sellers.

Established in 2006, wehave worked hard to develop strong and long-lasting relationships with our clients by remaining knowledgeable of the industry, making outstanding service a priority, and continuously adjusting to changing and developing markets.

Land Se Air  isan innovative firm that takes a hands‑on approach to the marketing of our listings, with a strategized and unique use of online, print media, press events, and industry syndication.