Operations Project Manager

Leesel Transportation, part of Beacon Mobility, is seeking a hands-on Operations Project Manager to support operational improvements, cross-functional initiatives, and technology implementation across our New York region. Working closely with local managers and frontline teams, this individual will identify opportunities to improve processes, coordinate projects, and help turn organizational initiatives into sustainable day-to-day practices. This is an onsite, individual-contributor position based in the Bronx with regular regional travel.

Leesel Transportation, part of Beacon Mobility, is seeking a hands-on, improvement-minded professional to help strengthen how our regional transportation operations work. This role combines practical business learning, continuous improvement, project coordination, and adoption of new technology. You will spend time with local managers and frontline teams to understand real workflows, identify opportunities, and help turn Beacon-aligned initiatives into reliable day-to-day practices.

This is a cross-functional individual-contributor role, not a traditional site general manager or software development position. Success depends on understanding people and operating processes, coordinating stakeholders, and following through until changes are adopted and produce lasting value.

• Learn the business firsthand by working across Bronx, Brooklyn, Yonkers, and Westchester-area operations; observe workflows and identify recurring friction points.
• Partner with site leadership and frontline teams to map processes, investigate root causes, and develop practical improvements aligned with Beacon standards.
• Coordinate regional rollout of approved technology and business systems, including communications, workflow, reporting, and operational tools.
• Own implementation plans, milestones, stakeholder communication, training schedules, issue tracking, and post‑launch follow‑through.
• Support adoption of new processes by preparing clear guidance, training employees and managers, listening to feedback, and resolving barriers.
• Interpret existing dashboards and operational performance information to identify trends, assess progress, and communicate recommendations. Dashboard development or software coding is not the central focus of the role.
• Support evaluation and implementation of emerging technologies, automation, and AI‑enabled business tools, partnering with appropriate technical teams to improve workflows, efficiency, and operational effectiveness.
• Document procedures, track outcomes, and provide concise updates to the Director of Operations Support and regional leadership.

• Operational Understanding & Project
  
  Experience:
  
  An understanding of business operations, process improvement, or project implementation gained through professional experience, internships, cooperative education, academic projects, or comparable hands‑on experience. Candidates should demonstrate strong critical‑thinking skills, an ability to understand operational workflows, and the initiative to collaborate with stakeholders and turn ideas into practical solutions.
• Ability to build relationships with managers, frontline teams, and cross‑functional partners; communicate clearly, secure buy‑in, and help changes take hold in daily operations.
• Strong critical thinking, organization, communication, follow‑through, and ability to influence without relying on direct reporting authority.
• Comfort learning business software, interpreting existing dashboards and performance data, and supporting team training and technology adoption. Software development, programming, and dashboard‑building experience are not required.
• Curiosity about emerging…