Cage Main Banker
Listed on 2026-10-10
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Entertainment & Gaming
Casino & Gaming, Customer Service Rep
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Cage Main BankerFull Time Fort Hall, , US
4 days ago Requisition
Salary Range: $18.15 To $25.41 Hourly
JOB DESCRIPTION
POSITION TITLE
Cage Main Banker
DEPARTMENT
Cage
REPORTS TO
LICENSING LEVEL
Key
SALARY GRADE
NE06
FLSA STATUS
Non-Exempt
POSITION SUMMARY
Under the direct supervision of the Cage Supervisor, contributes to the efficient daily operation of Cage activities by administering all Cage vault operations, in accordance with the established policies and procedures of the Shoshone-Bannock Casino Hotel. Maintains professionalism in all interactions with internal and external customers.
This list of duties and responsibilities is illustrative only of the tasks performed by this position and is not all-inclusive.
ESSENTIAL DUTIES & RESPONSIBILITIES
- Provides increases/exchanges to Cage Cashiers and Attendants, Bingo, Food and Beverage, and Hotel outlet employees.
- Prepares all Cashier start-up banks in accordance with predetermined amounts and denominations.
- Verifies and reconciles return banks from Cage, GMD and Bingo.
- Prepares predetermined banks for all kiosks and ATMs; reconciles machines' daily paperwork.
- Prepares and performs accurate deposits and necessary movement of Casino funds to/from vault.
- Rotates vault funds.
- Reviews daily bankroll formula and determines daily deposits.
- Maintains inventory of cage paperwork, cash orders, and other negotiable instruments.
- Provides overrides for jackpots and hand pays.
- Maintains complete and accurate entries into cage software.
- Responds to guest inquiries or complaints as necessary.
- Ensures compliance with regulations, policies, and procedures.
- Performs as Cage Supervisor as necessary.
- Contributes to a team effort and accomplishes related results as required.
- Performs other duties as assigned.
KNOWLEDGE, SKILLS, AND ABILITIES
Knowledge of:
- Goals, objectives, functions, policies, and procedures of Shoshone-Bannock Casino Hotel.
- Applicable federal, state, tribal, and gaming laws, regulations, requirements, and principles.
- Cash handling, banking, and/or accounting methods and procedures.
- Cashier's cage equipment, operations, and functions.
Skill in:
- Operating various word-processing, spreadsheets, and database software programs in a Windows environment.
- Analyzing problems, projecting consequences, identifying solutions, and implementing recommendations.
- Operating a 10-key calculator and currency machines.
- Addressing customer problems.
- Correct English usage, grammar, spelling, and punctuation.
- Providing exceptional customer service.
Ability to:
- Communicate efficiently and effectively both verbally and in writing.
- Maintain confidentiality.
- Interact and maintain good working relationships with individuals of varying social and cultural backgrounds.
- Analyze situations and adopt appropriate courses of action.
- Establish and maintain professional relationships with the public and co-workers.
- Make solid decisions and exercise independent judgment.
- Demonstrate leadership and professionalism at all times.
- Demonstrate sensitivity to the needs of guests.
- Remain calm in emergency or crisis situations.
- Handle multiple tasks and meet deadlines.
- Work independently with minimal supervision.
- Adapt to varying situations.
- Prepare comprehensive and concise reports and plans.
- Work in a fast-paced environment and meet deadlines.
- Uphold strong ethics and integrity.
MINIMUM QUALIFICATIONS
- High School Diploma or GED.
- One (1) year of cash handling experience in a hospitality or casino environment.
- A combination of relevant education and related work experience may be considered.
- Preferred valid driver's license.
- Must be able to successfully pass a background screening /…
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