Laboratory Assistant

Laboratory Assistant 1 –
St. Luke's Health System

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St. Luke’s Health System is seeking a dedicated and detail-oriented Laboratory Assistant to support diagnostic and clinical operations across multiple service areas, including inpatient/outpatient phlebotomy, specimen processing, and client services. The ideal candidate demonstrates professionalism, accuracy, and a commitment to delivering exceptional patient care.

• Flex employees work between 8 to 32 hours per pay period (every two weeks). Hours/schedules are made in advance according to the employee’s availability and departmental needs.
• Shifts and hours vary from week to week; the candidate must be available on weekdays, weekends, and holidays.
• Flex positions are not benefits eligible.
• Employees receive their schedules at least one pay period in advance (not an on-call scenario).

• Phlebotomy
  • Perform venipuncture and capillary blood collection procedures, ensuring adherence to safety and quality standards.
  • Accurately identify patients and label specimens to maintain specimen integrity and traceability.
  • Provide compassionate, patient-centered care, addressing concerns and ensuring a positive experience during collection.
  • Maintain cleanliness and operational readiness of phlebotomy workstations and equipment.
• Specimen Processing
  • Receive, verify, and process specimens from both inpatient and outpatient sources in accordance with laboratory protocols.
  • Prepare specimens for analysis or transport, ensuring proper handling, storage, and documentation.
  • Accurately enter data into the laboratory information system (LIS) and resolve discrepancies in collaboration with clinical teams.
  • Monitor specimen quality and maintain chain of custody throughout the processing workflow.
• Client Services
  • Serve as a knowledgeable resource for providers and clinical staff by responding to inquiries related to laboratory testing and specimen requirements.
  • Utilize internal resources to ensure accurate and timely information is provided.
  • Document interactions and escalate complex or unresolved issues to appropriate personnel in accordance with established protocols.

• High school diploma or equivalent.

• Completion of an accredited phlebotomy training program or equivalent experience.
• National certification (e.g., ASCP, NHA, NCCT) preferred.
• One (1) year of experience in a clinical or hospital-based laboratory setting.
• Familiarity with electronic health records (EHR) and laboratory information systems (LIS).
• Desire to grow in the health care field, specifically in lab work.

• Strong attention to detail and accuracy.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a fast-paced, multidisciplinary environment.
• Commitment to patient safety, confidentiality, and service excellence.

St. Luke’s offers a robust benefits package to support both professional and personal growth, including competitive salary, retirement plans, and comprehensive wellness options such as on-site massages, counseling, and the Personify Health Wellness tool. Additional formal training and career development offerings are provided to meet career goals.

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

Note:

This posting does not reflect all job duties and responsibilities but provides an overview to job seekers.

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