Spanish Medical Interpreter Lead

The Medical Interpreter 3 (Lead) provides highly skilled, accurate, and culturally responsive medical and general interpretation for healthcare staff, patients, companions, and visitors across care settings. Under the direction of Language Access Services leadership, this role functions as a senior member of the healthcare team, ensuring effective communication, patient safety, and equitable access to care for diverse populations. At this advanced level, the interpreter extends beyond message conversion to serve as a communication conduit, communication manager, and cultural broker, navigating complex clinical, linguistic, and cultural dynamics while preserving the integrity of the patient-provider relationship.

In addition to direct interpretation, the Lead acts as a subject matter expert (SME) and mentor, providing guidance to interpreters and consultation to clinical teams on best practices, workflow optimization, and culturally appropriate care. The role contributes to program development, quality improvement, and organizational initiatives, helping to advance Language Access Services across the system.

• Provides expert-level interpretation for high-risk, complex, and sensitive clinical encounters

• Ensures accurate communication in emotionally, culturally, and medically complex situations

• Intervenes as appropriate to ensure safe, effective, and complete communication

• Serves as an expert resource on cultural and linguistic issues impacting care delivery

• Guides resolution of complex communication challenges and support best practices

• Ensures adherence to documentation, regulatory, and compliance standards

• Supports service coordination, including prioritization and workflow optimization

• Provides consultation to clinical teams and leadership on interpreter use and communication strategies

• Designs and deliver training and education on culturally responsive care and interpreter utilization

• Mentors, coaches, and develops interpreters to support performance and professional growth

• Serves as a subject matter expert and model advanced interpreting practices

• Identifies trends, gaps, and opportunities for improvement in language access services

• Contributes to quality improvement, program development, and organizational initiatives

• Collaborates across teams to advance service delivery and best practices

• Leverages technology, tools, and data to improve workflows, reporting, and operational efficiency

• Participates in training, meetings, and continuous learning activities

• Seeks feedback and demonstrate ongoing skill development

• Performs other duties and responsibilities as assigned.

• Education:
  
  Associate's degree

• Experience:
  
  3 years of professional interpretation experience, including experience in a healthcare or medical setting and completion of 40-hr medical interpreter training program.

• Licenses/Certifications:
  
  Certification through National Board of Certification for Medical Interpreters (NBCMI) or Certification Commission for Healthcare Interpreters (CCHI) or equivalent.

e’s, caring for people in the communities we serve is our mission - and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally.

• competitive salary and retirement plans
• typical medical, dental, and vision offerings
• financial and physical wellness options
• on-site massages
• on-site counseling via our Employee Assistance Program
• access to the Personify Health Wellness tool
• other formal training and career development offerings

St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.

* Please note:

this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.