Airport Credentialing Supervisor

The City of Boise is hiring for a Credentialing Supervisor to support the Boise Airport!

This role will oversee and elevate our airport access control and compliance programs. In this hands‑on leadership role, you’ll manage daily badging operations, ensure regulatory compliance with TSA and FAA standards, lead audits and training programs, and coordinate with public safety and airport partners to protect secure areas of the airport. This role offers a unique blend of operational leadership, regulatory impact, and real‑world problem solving in a high‑visibility aviation environment.

As Boise Airport grows—including major infrastructure improvements like new parking facilities, expanded TSA checkpoints, and a multiyear terminal upgrade to right‑size operations for future demand—you’ll be part of an organization shaping the future of travel in the Treasure Valley.

The work schedule would be 6:45 am – 3:15 pm Monday – Thursday, and 6:45 am – 12:15 pm on Friday or something similar for 40 hours a week.

• Make a meaningful impact by protecting secure airport operations and public safety.
• Lead and develop a skilled team while shaping best practices and process improvements.
• Work in a dynamic aviation environment where no two days are the same.
• Be part of a growing airport with ongoing improvements, modernization efforts, and long‑term vision.
• Enjoy the stability, strong benefits, and work‑life balance that come with a City of Boise career.
• Collaborate with a wide network of professionals across aviation, law enforcement, emergency management, and airport operations.

Top talent deserves top‑notch benefits. The City is among the best in the Treasure Valley when it comes to the benefits and perks we offer our employees.

• ZERO premium medical coverage option for you and your family
• pERSI retirement benefits plus 401 k/457b with employer match
• 10 hours vacation per month (increases with tenure) + 12 paid holidays + 8 hours sick leave per month
• 10 weeks parental leave
• Up to $500 annual Well Being incentive
• Tuition reimbursement and free local bus pass
• Basic life and long‑term disability insurance at no cost

Performs the full range of duties (with appropriate managerial review), including hiring, evaluating, promoting, and assigning duties; correcting inappropriate actions or behavior through communication and coaching; initiating discipline or termination as needed; and overseeing employees or a group. Performs the tasks of subordinate employees, as needed.

• Supervises the credentialing office’s daily operation, including issuing airport access media badges, keys, and vehicle permits; oversees and maintains extensive STA database and daily submissions of badging credentials; maintains and submits STA data, administers fingerprints and interprets results; operates computers, badging and electronic fingerprint equipment; resolves airport access media badge, key, and permit concerns while complying with airport security regulations.
• Supervises the implementation of policies and procedures for aviation credentialing; ensures record‑keeping follows appropriate TSA and FAA regulations; entrusts the privacy/security of personal information presented during the badging application process and ensures its protection from unauthorized use.
• Manages the audit program to ensure compliance; conducts multiple comprehensive audits of security access media compliance for internal and external agencies; reviews and reports audit findings.
• Manages training programs, including overseeing and training badge holders in compliance with FAA Part 139 regulations; administers all required airport security‑related training programs to obtain  access; administers and oversees training and testing for badge holders with approved access to secured areas.
• Responds to terminal emergencies and security incidents that occur in the airport; interacts with victims, emergency responders and witnesses; completes appropriate reports and provides customer service to the public, internal/external stakeholders and the airport community; acts as the initial airport representative in liaising with…