Global Quality Manager — Lead BPO Service Excellence
Job in
Malad City, Oneida County, Idaho, 83252, USA
Listed on 2026-01-01
Listing for:
Teleperformance (TP)
Full Time
position Listed on 2026-01-01
Job specializations:
-
Quality Assurance - QA/QC
Quality Control / Manager, Quality Technician/ Inspector
Job Description & How to Apply Below
A leading BPO company is seeking a Manager Quality to oversee quality control processes and lead a team of quality professionals. The ideal candidate should have extensive experience in quality management within a BPO/Call Centre context, excellent leadership skills, and the ability to analyze data for performance improvement. This role is vital for ensuring compliance with industry standards and enhancing customer satisfaction in service delivery.
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